Maggie Li
State College,PA
Summary
- Creative and data-driven candidate with extensive knowledge of marketing strategies and media research. Passionate about driving brand awareness and product performance. Skilled at tracking marketing trends and interpreting results to develop innovative new procedures.
- Passionate Marketer driven to create effective marketing strategies and maximize company sales. Consistently delivers timely and effective marketing programs to promote awareness of products and company mission. Strategic and innovative professional well-versed in media marketing and brand promotion.
Overview
1
1
year of professional experience
Work History
Front of House Shift Leader
Bistrozine
08.2018 - 04.2019
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Analyzed customer feedback and implemented strategies to improve customer satisfaction.
Barista and Front-end Associate
Cafe WOW
03.2018 - 03.2019
- Assisted customers to complete purchases, locate items, and join reward programs.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
Bachelors - Hospitality Administration And Management
The Pennsylvania State University
State College, PA12.2022
Skills
- CVENT Certified
- Presentation Creation
- Bilingual in English (Proficient) and Mandarin (Fluent)
- Social Media Administration
- Persuasive Selling
- Product Promotion
- Excellent People Skills
Additional Information
- Manages various large group chats through WeChat to assist the international Chinese community
- Worked with many food operations around State College and is familiar with food delivery systems
- Grasp a hold of connections in State College community and area
Timeline
Front of House Shift Leader
Bistrozine
08.2018 - 04.2019
Barista and Front-end Associate
Cafe WOW
03.2018 - 03.2019
Bachelors - Hospitality Administration And Management
The Pennsylvania State University
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