Jana Lewis
Philadelphia,PA
Summary
Professional technician with focus on monitoring systems and operational efficiency. Skilled in maintaining and troubleshooting complex monitoring equipment, ensuring seamless functionality and reliability. Strong team collaborator with commitment to achieving results and adapting to dynamic work environments. Known for attention to detail and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
EMU Monitoring Technician
The University of Pennsylvania Health System
12.2023 - Current
- Monitored equipment performance to ensure optimal operation.
- Conducted regular inspections, maintaining system integrity.
- Improved system reliability by quickly addressing issues.
- Performed troubleshooting for minimizing downtime.
- Monitor Patients for seizure activity.
Information Services and Technology Specialist
Jefferson Einstein Philadelphia Hospital
05.2023 - 07.2024
- Assisted colleagues with achieving task requirements, aiding team productivity and performance.
- Maintained accurate records of calls placed and received.
- Reduced call waiting times by efficiently managing high call volumes and utilizing effective multitasking techniques.
- Maintained strict confidentiality when handling sensitive information, adhering to both company policies and applicable laws.
Credit Management Consultant
Freedom and Wealth Consultations
12.2021 - 02.2023
- Provided ongoing support and follow-up consultations for clients after project completion, ensuring long-term success in their credit management endeavors.
- Educated clients on responsible borrowing practices, promoting long-term financial stability.
- Conducted thorough analyses of clients'' financial statements to determine optimal repayment solutions.
- Spearheaded process design, requirements gathering and functional design systems implementation engagements.
Lead Order Processing Specialist
Walmart Super Center
02.2015 - 11.2022
- Coordinated order processing to ensure timely delivery and customer satisfaction.
- Managed inventory levels, reducing delays in order fulfillment.
- Improved order accuracy by double-checking details and cross-referencing customer information.
- Processed returns and exchanges, enhancing customer experience.
Education
No Degree - IT Support Specialist
Penn Foster Career School
Scranton, PA05-2025
High School Diploma -
Penn Foster Career School
Scranton, PA03-2023
Skills
- System monitoring
- Equipment maintenance
- Data analysis
- Problem detection
- Management
- Control systems
- Credit analysis
- Data entry
- Process optimization
- Inventory control
- Cross-departmental collaboration
- Software troubleshooting
- Technology solutions
Timeline
EMU Monitoring Technician
The University of Pennsylvania Health System
12.2023 - Current
Information Services and Technology Specialist
Jefferson Einstein Philadelphia Hospital
05.2023 - 07.2024
Credit Management Consultant
Freedom and Wealth Consultations
12.2021 - 02.2023
Lead Order Processing Specialist
Walmart Super Center
02.2015 - 11.2022
No Degree - IT Support Specialist
Penn Foster Career School
High School Diploma -
Penn Foster Career School
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