Jana Raymond
Muscatine
Summary
Positive worker with experience as a Personal Banker at MidWestOne Bank, excelling in customer service and relationship management. Proven ability to enhance customer satisfaction through effective communication and financial education. Skilled in branch operations and cash handling, consistently resolving inquiries to foster positive client relationships.
Overview
7
7
years of professional experience
Work History
Personal Banker
MidWestOne Bank
09.2021 - 06.2024
- Assisted clients in opening and managing personal accounts, ensuring compliance with banking regulations.
- Educated customers on financial products, enhancing their understanding of services offered.
- Processed transactions efficiently, maintaining accuracy and attention to detail in cash handling.
- Resolved customer inquiries and issues promptly, fostering positive client relationships.
Crew Member
Pizza Ranch Buffet
04.2017 - 01.2021
- Provided exceptional customer service, ensuring satisfaction and timely assistance.
- Operated kitchen equipment safely, adhering to health and safety standards.
- Assisted in food preparation, supporting team efficiency during peak hours.
Education
High School Diploma -
Muscatine High School
Muscatine, IASkills
- Branch operations
- Customer service
- Customer satisfaction
- Relationship building and management
Timeline
Personal Banker
MidWestOne Bank
09.2021 - 06.2024
Crew Member
Pizza Ranch Buffet
04.2017 - 01.2021
High School Diploma -
Muscatine High School