Jana Riley
Caregiver
Lexington,KY
Summary
Dedicated caregiver with a knack for memory care.. Passionate about the well-being of clients with a focus on wellness, nutrition and emotional support. Excelled in meal preparation and care of the home, demonstrating adaptability and compassion. Proven ability to build trust and loyalty with clients. Skilled in client confidentiality and always ensuring a high standard of care and service.
Overview
4
4
years of professional experience
Work History
Team Member
Whole Foods Market
01.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Server
Applebee's Neighborhood Grill & Bar
12.2022 - 12.2023
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Client Care Coordinator/Caregiver
Home Instead Seniors Care
06.2021 - 11.2022
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Managed high-priority escalations effectively, minimizing negative impact on the organization''s reputation and revenue streams.
- Developed strong relationships with clients to build trust and loyalty, resulting in repeat business.
- Advocated for clients'' best interests when liaising with different departments, ensuring their needs were always heard and considered during internal discussions.
Education
Associate of Science - Healthcare
Bluegrass Community And Technical College
Lexington, KY 05.2001 -
Skills
Meal preparation
Housekeeping tasks
Client confidentiality
Emotional support
Physical therapy assistance
Nutrition monitoring
Recreational activities planning
Personal hygiene support
Fall prevention
Memory Care
Timeline
Team Member
Whole Foods Market
01.2024 - Current
Server
Applebee's Neighborhood Grill & Bar
12.2022 - 12.2023
Client Care Coordinator/Caregiver
Home Instead Seniors Care
06.2021 - 11.2022
Associate of Science - Healthcare
Bluegrass Community And Technical College
05.2001 -
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