Jana Hendrix
Covington,GA
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
5
5
years of professional experience
Work History
Office Manager
Georgia Dermatology
Conyers, GA
09.2025 - Current
- Optimized office operations through strategic scheduling and resource allocation.
- Coordinated patient appointments and managed health records for optimal workflow.
- Supervised administrative staff, fostering a collaborative team environment to enhance productivity.
- Developed and maintained office policies to improve compliance with healthcare regulations.
- Analyzed operational processes, identifying areas for improvement and implementing strategic solutions.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
PCT/Secretary
Children’s Healthcare of Atlanta
Atlanta, GA
01.2023 - 01.2025
- Provided compassionate, high-quality care to patients while supporting nursing staff with essential tasks to improve workflow and efficiency.
- Assisted in training new Patient Care Technicians and maintained a clean, safe, and well-stocked environment to enhance patient satisfaction.
- Promoted teamwork and patient safety through effective communication and adherence to healthcare protocols.
OB Surgical Technologist/Secretary
Piedmont Rockdale Hospital
Conyers, GA
01.2021 - 01.2023
- Collaborated with interdisciplinary teams to deliver comprehensive care to obstetric and gynecologic patients, assisting in a variety of surgical procedures including C-sections, hysterectomies, and laparoscopic surgeries.
- Maintained sterile environments and efficiently prepared operating rooms, supporting seamless case transitions.
Education
No Degree -
Chamberlain University
Stockbridge, GA01-2025
Athens Technical College
Athens, GA01-2023
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North Georgia Nursing Academy
Oakwood, GA01-2022
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Future Dental Assistants of Atlanta
Atlanta, GA01-2017
Skills
- Data collection
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Administrative support
- Document management
- Relationship building
- Time management
- Data entry
- Organizing and categorizing
- Verbal communication
- Dedicated team player
- Prioritizing work
- Organizational skills
- Office administration
Timeline
Office Manager
Georgia Dermatology
09.2025 - Current
PCT/Secretary
Children’s Healthcare of Atlanta
01.2023 - 01.2025
OB Surgical Technologist/Secretary
Piedmont Rockdale Hospital
01.2021 - 01.2023
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North Georgia Nursing Academy
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Future Dental Assistants of Atlanta
No Degree -
Chamberlain University
Athens Technical College