Jana Sanders
Riverside,CA
Summary
Proven Licensed Medical Aesthetician with a track record of enhancing client satisfaction through customized skincare treatments at About Face. Expert in facial treatment knowledge and relationship management, I've developed successful treatment packages and educated clients, significantly improving team performance and client wellbeing. Skilled in both technical and interpersonal aspects of aesthetic care.
Overview
4
4
years of professional experience
Work History
Licensed Medical Aesthetician
About Face
01.2005 - 04.2008
- Enhanced client satisfaction by providing personalized skincare treatments and recommendations.
- Provided pre-and post-operative care for surgical patients by administering appropriate treatments such as lymphatic drainage massages.
- Mentored junior aestheticians in best practices and technique application, resulting in improved team performance overall.
- Developed successful treatment packages that catered specifically to the unique needs of each client demographic.
- Assisted dermatologists during consultations by taking detailed patient histories and performing initial skin analyses.
- Educated clients on proper skincare routines, leading to improved long-term results and overall wellbeing.
- Cleansed, exfoliated and moisturized customer skin.
- Explained benefits of skin care products to clients.
- Educated patients on treatment options.
- Created repeat business by developing long-term relationships with regular customers.
- Informed guests of appropriate products available to increase retail sales.
- Educated guests on current promotions, events and services within store or salon.
Licensed Medical Aesthetician
Mirela's Spa & Salon
08.2004 - 01.2005
- Enhanced client satisfaction by providing personalized skincare treatments and recommendations.
- Practiced new makeup application techniques and color combinations to promote various makeup brands.
- Reinforced customer selections by reviewing use and benefits of chosen products.
- Suggested appropriate therapy based on current health of client.
- Resolved customer complaints and facilitated conflict resolutions.
- Educated guests on current promotions, events and services within store or salon.
- Developed individualized, therapeutic skin care programs.
- Educated patients on treatment options.
- Provided clients with knowledge of all cosmetic services being provided.
- Welcomed clients arriving for appointments.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Analyzed skin condition and made appropriate product recommendations.
- Recommended retail products for at-home use.
- Fostered friendly, warm, and exceptional customer experience.
Education
No Degree - Beauty License
Aesthetician License
International School Of Beauty 08.2005
Bachelor of Arts - Art & Business
California Baptist University
Riverside, CA05.2005
Skills
- Customized Treatment Plans
- Facial Treatment Knowledge
- Anti-aging treatments
- Waxing and threading
- Sensitive skin care
- Acne management
- Extractions proficiency
- Relationship building and management
- Customer Consultation
- Spa retail sales
- California licensed esthetician
- Guest services expertise
- Professional Demeanor
- Consultations
- Attention to Detail
- Multitasking and Organization
- Problem-solving abilities
- Multitasking
- Reliability
- Creative Thinking
- Facial Massage
- Eyelash and Eyebrow Tinting
- Assessing Skin Condition
- Facial and Scalp Massage
- Facial Masks
- Exfoliation Treatments
Timeline
Licensed Medical Aesthetician
About Face
01.2005 - 04.2008
Licensed Medical Aesthetician
Mirela's Spa & Salon
08.2004 - 01.2005
No Degree - Beauty License
Aesthetician License
Bachelor of Arts - Art & Business
California Baptist University
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