Jana Stewart
P.O. Box 1035, Window Rock,United States
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Adaptable and dedicated with genuine passion for helping others improve their writing skills. Possesses strong understanding of grammar and composition, coupled with ability to guide students through writing process. Committed to fostering environment where students can achieve their academic and personal writing goals.
Proactive and caring worker with 3 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Professional Writing Tutor
Diné College
10.2023 - Current
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Collaborated with fellow tutors to share resources, strategies, and best practices for effective tutoring sessions.
- Guided students through brainstorming exercises to generate innovative ideas for written assignments or projects.
- Aided in the development of strong thesis statements for improved essay structure and organization.
- Enhanced student writing skills by providing individualized feedback and guidance on essays and assignments.
- Provided constructive criticism while maintaining a supportive environment to foster growth in students'' writing abilities.
- Provided individual tutoring sessions for students struggling in composition writing.
- Provided homework assistance using specific curriculum and materials.
- Used variety of teaching methods to successfully help wide range of students.
- Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
- Led tutoring workshops for groups of students with related tutoring needs.
Care Assistant
R.I.S.E
04.2018 - 08.2018
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Scheduled and accompanied clients to medical appointments.
- Ran errands for patients, did shopping, and picked up other necessities.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Office Administrative Assistant
Navajo Nation Tax Commission Office
04.2017 - 10.2017
- Created and updated records and files to maintain document compliance.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Set up conference rooms, technology, and materials to facilitate meetings.
Customer Service Cashier
Family Dollar
01.2017 - 03.2017
- Counted money in drawers at beginning and end of each shift.
- Redeemed coupons to discount purchases.
- Utilized POS system to handle customer cash and credit card transactions.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Care Aide
HealthCARE Options Inc.
10.2016 - 03.2017
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored expiration of medical supplies and medications.
- Ran errands for patients, did shopping, and picked up other necessities.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Scheduled and accompanied clients to medical appointments.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Kept clients engaged in social networks and communities for personal health and growth.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Crew Member
AmeriCorps NCCC: Southern Region
07.2015 - 12.2015
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Cut and cleared brush and dug trenches to restore Colorado River using axes, chainsaws or shovels.
- Gathered environmental data detailing water, air and soil contaminations.
- Formulated and implemented long-range plans for environmental programs.
- Managed development, design and execution of energy conservation projects.
- Demonstrated leadership skills in managing projects from concept to completion.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Used hand saws and power equipment to remove unwanted and diseased trees.
- Collaborated with planners and campsite managers to implement safety measures and long-term Habitat and Four Corners projects.
Administrative Assistant
Navajo Nation Superfund Program
07.2014 - 06.2015
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Scheduled office meetings and client appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Managed department budgets and generated financial reports for management review.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Created and maintained databases to track and record customer data.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
Bachelor of Science - Public Health
Dine College
Diné College, Tsaile, Arizona05-2026
Skills
- Filing and data archiving
- Multi-Line Phone Proficiency
- Scheduling
- Office management
- Bookkeeping
- Travel administration
- Sorting and labeling
- Mail handling
- Office administration
- Cleaning
- Appointment Setting
- Problem-solving skills
- File management
- Cash Handling
- Office organization
- Sensitive information handling
- Customer relations and communications
- Empathy and patience
- Creative writing
- Strong vocabulary
- Flexible working hours
- Online tutoring experience
- Brainstorming techniques
- In-person tutoring
- Classroom management
- Group tutoring
- Student motivation
- Technology integration
Certification
- CNA - Certified Nurse Assistant Providence Training Institute, September 2012.
Timeline
Professional Writing Tutor
Diné College
10.2023 - Current
Care Assistant
R.I.S.E
04.2018 - 08.2018
Office Administrative Assistant
Navajo Nation Tax Commission Office
04.2017 - 10.2017
Customer Service Cashier
Family Dollar
01.2017 - 03.2017
Care Aide
HealthCARE Options Inc.
10.2016 - 03.2017
Crew Member
AmeriCorps NCCC: Southern Region
07.2015 - 12.2015
Administrative Assistant
Navajo Nation Superfund Program
07.2014 - 06.2015
Bachelor of Science - Public Health
Dine College
Similar Profiles
MD ASIKE MEHBOOBMD ASIKE MEHBOOB
Kitchen Assistant at DINÉ BurgersKitchen Assistant at DINÉ Burgers
Aabha SharmaAabha Sharma
Regional Director of Operations at PrimaCorp. Group (Visual College Of Art And Design, CDI College, Reeves College)Regional Director of Operations at PrimaCorp. Group (Visual College Of Art And Design, CDI College, Reeves College)
Brandon DeerBrandon Deer
Healthy Food Market Assistant at Olive-Harvey College/Malcolm X CollegeHealthy Food Market Assistant at Olive-Harvey College/Malcolm X College