Jana Thomas
Benton,LA
Summary
Experienced Registered Nurse contributed to patient care specializing in nursing management, primary care nursing, and critical care. Known for collaborating with interdisciplinary teams to emphasize compassionate, high-quality care in dynamic and acute healthcare settings.
With expertise in critical care nursing, I am dedicated to supporting the organizations mission of improving outcomes while ensuring compliance with healthcare standards. Collaboration within multidisciplinary teams drives my commitment to advancing patient wellbeing and fostering a positive healthcare environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Registered Nurse
Willis Knighton Medical Center
12.2018 - Current
- Administered patient care, ensuring adherence to protocols and safety standards.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Monitored patient conditions, identifying changes and escalating concerns promptly.
- Educated patients and families on health management and post-discharge instructions.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
Medical Transcriptionist
Highland Clinic
10.2015 - 08.2019
- Transcribed medical reports, ensuring accuracy and adherence to clinic standards.
- Reviewed and edited documentation for clarity and consistency in terminology.
- Collaborated with healthcare professionals to clarify ambiguous dictations.
- Implemented workflow improvements, enhancing transcription efficiency by streamlining processes.
Customer Service Representative Manager
Moms2Bee
04.2011 - 10.2016
- Led customer service team to enhance satisfaction and resolve issues efficiently.
- Developed training programs to improve staff performance and service delivery standards.
- Analyzed customer feedback to identify trends and implement process improvements.
- Established key performance indicators to monitor team effectiveness and productivity.
- Established strong relationships with clients, promoting trust and loyalty in our brand.
Coach
Louisiana Cheernastics
01.2007 - 03.2013
- Developed training programs to enhance athlete performance and skill development.
- Led team practices, fostering collaboration and sportsmanship among athletes.
- Evaluated individual progress, providing tailored feedback for improvement.
- Implemented safety protocols during training sessions to ensure athlete well-being.
- Organized competitive events, coordinating logistics and participant engagement.
- Cultivated positive relationships with athletes and parents to support program growth.
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Enhanced public relations, by engaging with media and participating in interviews to increase team's visibility.
Education
No Degree - General Studies
University of Louisiana At Monroe
Monroe, LAAssociate of Applied Science - Registered Nurse
Northwestern State University of Louisiana
Natchitoches, LA12-2018
Associate of Arts - Psychology
University of Phoenix
Tempe, AZ01-2013
Skills
- Medication and IV administration
- Medication administration
- Direct patient care
- Patient assessments
- Strong clinical judgment
- Infection control measures
- Patient and family advocacy
- EMR systems
- Staff supervision
Certification
- PALS - Pediatric Advanced Life Support
- ACLS- Advanced Cardiac Life Support
- BLS- Basic Life Support
- Stroke Certified
- Hazmat Certified
Timeline
Registered Nurse
Willis Knighton Medical Center
12.2018 - Current
Medical Transcriptionist
Highland Clinic
10.2015 - 08.2019
Customer Service Representative Manager
Moms2Bee
04.2011 - 10.2016
Coach
Louisiana Cheernastics
01.2007 - 03.2013
No Degree - General Studies
University of Louisiana At Monroe
Associate of Applied Science - Registered Nurse
Northwestern State University of Louisiana
Associate of Arts - Psychology
University of Phoenix