Janae Besinaiz
234 Eye Street Apt#10,Bakersfield,Ca
Summary
Highly motivated and resourceful individual with excellent customer service skills who’s seeking to obtain employment with-in a company where my skills, abilities, and experiences can be utilized as well as to provide room for advancement. Former HR Assistant with background completing various administrative support and general human resources duties who is currently looking for a full-time position that offers professional challenges that utilizes my interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
WIC Store Cashier
Family Nutrition Center
03.2004 - 12.2006
- Clock in and immediately start up the POS system at the beginning of each shift while accounting for errors and resolving discrepancies.
- Greeted customers and responded to requests for information.
- Verify the customer has the WIC ID pouch, ensure the name on the ID pouch is the same on the WIC check, enter the total amount on the check then, kindly ask customer to sign her signature on back of each WIC check.
- Conducted inventory counts by adding each item in stock and documenting in the company’s database.
- Handled customer complaints and concerns and escalated to direct supervisor for quick
- Kept all shelves stocked and Maintained cleanliness of the store.
Check Cashing Clerk
Modern Way Market
01.2009 - 05.2012
- As a Check Cashing Clerk I was responsible for smiling and greeting all customers while delivering extraordinary customer service.
- Answering incoming phone calls, Directs all incoming calls to correct store department.
- Help customers in various transactions, such as Check Cashing, Lotto, Money Gram, Money Orders, Postage Stamps, Phone Cards, etc.
- Follows transaction and money handling procedures, according to company policy.
- Responsible for comparing the submitted tills with readings and ensure they are balanced.
Head Cashier
Lowes Home Improvement Store
07.2012 - 09.2014
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Educated employees on register use, merchandising and customer service.
- Received and processed customer payments.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Processed checks, cash and credit purchases or refunds.
- Maintained stock within optimal levels to meet expected customer and sales levels.
HR Assistant
Department Store
10.2014 - 07.2015
- Maintained digital and electronic records of employees.
- Serve as point of contact with benefit vendors and administrators.
- Assist with the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts.
- Maintain calendars of the HR management team.
- Assist with performance management procedures.
- Schedule meetings, interviews and inform the HR Manager of appointment days and times; if any.
- Coordinate training sessions and seminars.
- Perform orientations and update records of new staff.
- Produce and submit reports on general HR activity.
- Process payroll and resolve any payroll errors.
- Complete termination paperwork and exit interviews.
- Get Coffee, Lunch or anything she wants for the HR Manager.
Education
Associates Degree - Business Administration And Management
Bakersfield College
Bakersfield, CA06.2021
High School Diploma - General Studies
Bakersfield Adult Schools
Bakersfield, CA06.2005
Skills
- Quickbooks, Microsoft, microsoft office
- Employee Recruitment
- Clerical Support
- Termination Procedures
- Employee Relations
- Exit Interviews
- Unemployment Claims
- New Employee Onboarding
- Human Resources Records
- Process Forms
- Transcribing Meetings and Messages
- Reporting Requirements
- Compliance Reporting
- Management Scheduling and Time Records
- Eligibility Requirements
- Data Collection
- Affirmative Action Compliance
- Resume Screening
- Training Employees
- Disciplining Employees
- Shift Change Procedures
- Job Applicant Interviews
- Employee Referral Programs
- Workforce Planning
- Employee Counseling and Support
- HR Project Management
- Workstation Design
- SAP HR
- Advertising Techniques
- Quickbooks, Microsoft, microsoft office
- Quickbooks, Microsoft, microsoft office
- Quickbooks, Microsoft, microsoft office
- Audiovisual Equipment
- Human Resource Information System (HRIS)
- Travel Arrangement Organization
- Meeting Preparation
- Process Flow Improvement
- Balance Reconciliations
- Creating and Managing Job Descriptions
- Market Analysis
- Sourcing Procedures
- Coordinating Training Materials
- Document Employee Information
- Employment Law
- Managing Applicant Inquiries
- Compensation and Benefits Administration
- Employee Surveys
- Company Inventory Oversight
- Minute Taking
- Corporate Compliance
- Compile Reports
- Mediation Expertise
- Personnel Files
- Administer Benefits Programs
- Keeping Records
- Orient New Employees
- Applicant Tracking Systems
- Daily Operations Management
- Compensation
- Enforce Personnel Policies
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Timeline
HR Assistant
Department Store
10.2014 - 07.2015
Head Cashier
Lowes Home Improvement Store
07.2012 - 09.2014
Check Cashing Clerk
Modern Way Market
01.2009 - 05.2012
WIC Store Cashier
Family Nutrition Center
03.2004 - 12.2006
Associates Degree - Business Administration And Management
Bakersfield College
High School Diploma - General Studies
Bakersfield Adult Schools
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