Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
Hobbies and Interests
Certification
Timeline
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JANAE CAVAZOS

Harlingen,TX

Summary

A hardworking, dependable, responsible college student looking for every opportunity to learn skills and qualities that I can implement in my future. Reliable professional with a background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs, and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

Liquor 101
Harlingen, TX
06.2024 - 08.2024
  • Greeted customers and assisted with suggesting products.
  • Assisted team members with cleaning, dusting, and restocking inventory.
  • Handled money when cashing out customers.
  • Led the setup and administration of alcohol and liquor tastings, enhancing customer experiences and promoting product knowledge.
  • Helped with purchases and signed customers up for rewards program.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Processed online orders.
  • Completed deliveries when orders required them.

Human Resource Intern

VTX1 Companies
Raymondville, TX
06.2023 - 08.2023
  • Enter confidential information into Elations and ADP systems.
  • File confidential paperwork.
  • Speak to and listen to employees regarding their concerns.
  • Assist the HR team with new hire and termination paperwork, file creation, and any other duties that were assigned.
  • Maintained confidentiality when dealing with sensitive information relating to personnel files or organizational policies.
  • Prepared or maintained employment records using human resources management system software.
  • Organized and maintained personnel records in a secure database.

Customer Service Intern

VTX1 Companies
Raymondville, TX
05.2022 - 08.2022
  • Handling of money, taking payments.
  • Communicate with customers regarding accounts, billing questions, and concerns.
  • Greet customers with a cheerful personality.
  • Answer phones, fax paperwork, email, file, and enter information into the Elations system.
  • Updated databases with new and modified customer data.
  • Updated system with order specifics and customer details, preferences, and billing information.
  • Answered incoming calls from customers regarding product inquiries and complaints.
  • Supported other team members with various tasks as needed.
  • Collected deposits or payments and arranged for billing.

Sales Associate

Aeropostale
Harlingen, TX
10.2019 - 05.2022
  • Greeted customers and provided exceptional customer service.
  • Operated the cash register and processed transactions accurately and efficiently.
  • Answered incoming telephone calls to provide store, products and services information.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Handled customer complaints in a professional manner.
  • Assisted customers with product selection, sizing and styling.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Adhered to company initiatives and achieved established goals.
  • Ticketed, arranged and displayed merchandise to promote sales.

Education

Bachelor of Science - Allied Health

Texas A&M University
College Station, TX
05-2025

High School -

Harlingen High School
Harlingen, TX
06.2021

Skills

  • Communication
  • Adaptability
  • Leadership
  • Motivation
  • Ability to work under pressure
  • Data entry
  • Customer service
  • Problem solving
  • Confidentiality maintenance
  • Team collaboration
  • Payment processing
  • Product knowledge
  • Basic math
  • Reports and documents
  • ID verification
  • Cash handling expertise
  • Sales expertise
  • Time management skills
  • Professionalism and courtesy
  • Clear communication
  • Reliability and punctuality

Accomplishments

  • National Jr. Honor Society, 2017-2018
  • National Honor Society, 2019-2021
  • CMA Certified, 2021
  • CPR Certified, 2021
  • Previous Member of ALPFA National Organization TAMU Chapter
  • Current Member of MSA Student Organization TAMU Chapter

Volunteer Experience

  • Breathe Life Christian Church Clean Up
  • Breathe Life Christian Church Youth Group Fundraisers
  • Toys for Tots
  • Vernon Proud
  • The Big Event at TAMU
  • Walk Across Texas
  • Brazos Valley Kennel Club Dog Show

Hobbies and Interests

  • Reading
  • Writing
  • Playing Instruments
  • Photography
  • Cooking
  • Exercising
  • Healthcare
  • Record Collecting
  • Antique/Thrift Shopping
  • Volunteering

Certification

  • Certified Medical Assistant, 2021 (Expired: May 2022; Plans to recertify in progress)
  • CPR Certified, May 2021 (Expired: May 2023; Plans to recertify in progress)

Timeline

Cashier

Liquor 101
06.2024 - 08.2024

Human Resource Intern

VTX1 Companies
06.2023 - 08.2023

Customer Service Intern

VTX1 Companies
05.2022 - 08.2022

Sales Associate

Aeropostale
10.2019 - 05.2022

Bachelor of Science - Allied Health

Texas A&M University

High School -

Harlingen High School
JANAE CAVAZOS