Janae Dutcher
Trenton,New Jersey
Summary
Driven Business Development Manager with 15 years of experience in organizational leadership. Well-educated in lead generation and relationship development with key clients and stakeholders. Recognized for guiding teams to success through coaching, sales technique training and revenue target achievement.
Overview
14
14
years of professional experience
Work History
Regional Director of Business Development
Ciocca Dealerships
Flemington, New Jersey
01.2023 - Current
- Developed and implemented a comprehensive strategy for identifying and pursuing new business opportunities in the region.
- Managed relationships with key stakeholders, clients, partners, and vendors to ensure organizational objectives were met.
- Created detailed reports on regional sales performance, customer feedback, and competitor activities.
- Developed sales plans to maximize revenue growth in the region.
- Provided technical support to customers regarding products or services offered by the company.
- Identified areas of improvement within existing processes to enhance efficiency and productivity.
- Collaborated with marketing teams to develop effective promotional campaigns targeting specific audiences in the region.
- Reviewed customer feedback surveys to determine areas of improvement related to products or services provided by the organization.
- Coached team members on best practices for achieving success in sales roles.
- Assisted with recruitment efforts for hiring qualified personnel into various positions within the organization.
Business Development Manager
Ciocca Dealerships
Flemington, New Jersey
07.2017 - 12.2022
- Developed and implemented strategies to increase sales and market share.
- Provided training to sales staff on effective communication techniques when dealing with clients.
- Assisted in developing pricing strategies that maximized profits while meeting customer expectations.
- Monitored competitors' activities, prices, products, services., in order to stay ahead of the competition.
- Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
Business Development Manager
Miller Buick GMC
Woodbridge, NJ
10.2016 - 06.2017
- Developed and implemented strategies to increase sales and market share.
- Maintained a database of existing customers and prospective leads.
- Collaborated with marketing team members to design promotional materials.
BDC Representative
City Cadillac Buick GMC
Long Island City, NY
10.2009 - 09.2016
- Greeted customers and provided excellent customer service.
- Assisted customers with inquiries, product selection, ordering, and scheduling appointments.
- Processed incoming calls, emails, and web chat requests promptly and professionally.
Education
Associate of Applied Science - Business
SUNY Cobleskill
Cobleskill, NY2000
Skills
- Prospecting
- Lead Generation
- Project Management
- Customer Service
Timeline
Regional Director of Business Development
Ciocca Dealerships
01.2023 - Current
Business Development Manager
Ciocca Dealerships
07.2017 - 12.2022
Business Development Manager
Miller Buick GMC
10.2016 - 06.2017
BDC Representative
City Cadillac Buick GMC
10.2009 - 09.2016
Associate of Applied Science - Business
SUNY Cobleskill
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