Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janae Goldsmith

Centerville

Summary

Compassionate caregiver with expertise in patient support, ADL assistance, and effective communication. Dedicated to providing personalized care while ensuring patient dignity and comfort. Works well in team environment, goal-oriented.

Overview

14
14
years of professional experience

Work History

Caregiver

Kahaule of Centerville
Centerville
11.2023 - Current

Assisted residents with activities of daily living to promote independence and quality of life

  • Provided dining assistance to ensure residents received necessary nutrition and support during meals
  • showering
  • shaving
  • mobility
  • ambulation
  • dr. visits
  • laundry
  • denture care
  • Engaged residents in activities to foster social interaction and enhance community connection

Patient Support Specialist

Eversana (remote)
Mason
02.2022 - 08.2023

Managed inbound calls from patients, physicians, advocates, and family members, delivering timely updates on patient application statuses.

STNA

Bethany Lutheran Village
Centerville
06.2019 - 02.2023

My position as an STNA consists of first shift 7 AM to 3:30 PM I currently assist residents with her ADLs while providing faithful, caring and compassionate care to all residents employees staff of the facility.Use of hoyer

  • Use of hoyer lift
  • colostomy care
  • peri-care
  • showering
  • ambulation
  • feeding assistance
  • patient vital signs
  • assisting the nurse with fall and fall risk patients
  • Administered oral care to maintain dental hygiene

Customer Care specialist

Victoria's Secret Direct
Kettering
10.2016 - 02.2018
  • Took inbound phone calls, made outbound calls (to customers, and stores) troubleshot, taking over the phone orders from the website, updated notes in the order, appeased customers, upsold customer, sent emails, contacted store management for phone orders , worked with store management on their technical support issues, addressed customer in-store issues, worked with customers on the phone on their issues with store, and educated customers on policies for future references. Working with Outlook,Microsoft Excel, and other company specific software .

HHA

Access Home Health Care
Kettering
01.2015 - 09.2015

Assisting patient with Adl's and home health needs.

  • Doctors visits
  • performed light housekeeping to maintain a safe and clean environment for clients
  • prepared meals to meet dietary needs and preferences of clients
  • Provided reminders for meal times.
  • provided transportation to doctor's appointments to ensure clients received necessary medical care
  • appointment scheduling
  • medication reminders
  • Assisted clients with toileting needs

HHA CNA

BetterLiving Home Care Agency
Kettering
03.2012 - 09.2013

Assisted patients with appointment reminders to ensure timely medical care.

  • Prepared nutritious meals tailored to patient dietary needs.
  • meal reminder
  • oral care
  • doctors visits
  • toileting
  • adl's
  • Supported patients with memory care needs to enhance comfort and safety.
  • medication reminders

Caregiver

Elmcroft
Miamisburg
01.2012 - 11.2012

Assisted residents with ADLs to promote independence and improve quality of life

  • Provided dining assistance to ensure residents received adequate nutrition and hydration
  • Coordinated activities to enhance resident socialization and engagement, fostering a sense of community
  • memory care
  • toileting
  • peri care
  • showering
  • shaving
  • mobility
  • ambulation
  • dr. visits
  • laundry
  • denture care

Education

License Pratical Nursing Diploma - Nursing

Ohio Institute Of Allied Health
Huber Heights, OH
04-2026

GED -

Project READ
Sinclair Community College
09-2016

Skills

  • Direct patient care
  • Patient care
  • Personal hygiene assistance
  • Medical documentation
  • Healthcare communication
  • Incident reporting
  • Safety protocols
  • Time management
  • Team collaboration
  • Problem resolution
  • Critical thinking
  • Adaptability and flexibility

Timeline

Caregiver

Kahaule of Centerville
11.2023 - Current

Patient Support Specialist

Eversana (remote)
02.2022 - 08.2023

STNA

Bethany Lutheran Village
06.2019 - 02.2023

Customer Care specialist

Victoria's Secret Direct
10.2016 - 02.2018

HHA

Access Home Health Care
01.2015 - 09.2015

HHA CNA

BetterLiving Home Care Agency
03.2012 - 09.2013

Caregiver

Elmcroft
01.2012 - 11.2012

License Pratical Nursing Diploma - Nursing

Ohio Institute Of Allied Health

GED -

Project READ
Janae Goldsmith