JANAE JOHNSON
Grand Rapids,MI
Summary
Highly efficient team member, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Craft Clerk
United States Postal Service, USPS
07.2021 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
Ramp Agent
Delta Global services
07.2018 - 05.2021
- Operate ground service equipment to service aircraft cabin cleaning
- Supply aircraft with ground power and air
- Uploading/downloading of aircraft cargo
- Use of technical equipment to track cargo measure weight and balance of plane
- Obtain and demonstrate proper safety precautions
Team Member
Amazon Fulfillment Center
06.2019 - 05.2020
- Unload shipment truck
- Organize and sort packages
- Label packagaes on assembly line
- Gather, sort and label all packages to prepare for departure shippment
Huntington Solutions, Huntington
05.2016 - 03.2018
- Assemble material in designated crate
- Inspect processed product to ensure quality
- Sort, package and label final material for shipment
- Collect amount of material produced for each consumer
- Stock boxed product onto skids for hi-lo pick up
- Lift up to 80lbs consistent work of bending and lifting
Education
Business Administration
Studies Washtenaw Community College, Wayne County Community College
Ann Arbor, MI2025
High School Diploma - General Education
SOUTHLAKE HIGH SCHOOL - Saint
2012
Skills
- Google Docs
- Cash Handling
- Peer Relationships
- Gas Collection
- Mail Processing
- Stocking and Replenishing
- Customer Satisfaction
- Product and Service Sales
- Information Inputting
Timeline
Craft Clerk
United States Postal Service, USPS
07.2021 - Current
Team Member
Amazon Fulfillment Center
06.2019 - 05.2020
Ramp Agent
Delta Global services
07.2018 - 05.2021
Huntington Solutions, Huntington
05.2016 - 03.2018
Business Administration
Studies Washtenaw Community College, Wayne County Community College
High School Diploma - General Education
SOUTHLAKE HIGH SCHOOL - Saint
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