Janae Young
South,Holland
Summary
Meticulous professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my ability to successfully fill the vacancy at your company. Frequently praised as diligent by my peers. I can be relied upon to help your company achieve its goals.
Overview
5
5
years of professional experience
Work History
Logistics Specialist
Amazon
Markham, IL
01.2022 - 03.2024
- Liaised between customers, carries, warehouses and vendors to ensure smooth flow of operations
- Prioritized tasks and managed deadlines under strict time constraints
- Participated in regular staff meetings to discuss challenges faced during daily operation and brainstorm ideas for resolving them effectively
- Develop and maintain relationships with customers, vendors, and other internal departments to ensure delivery of goods
- Ensured compliance with all applicable federal, state, and local regulations regarding safety standards in the warehouse environment
- Provided guidance and support to team members regarding best practices in the daily operational process of inventory and delivery
- Coordinate the arrivals at the dock and unloading packages using specialized equipment
- Provide communication in coordinating daily operation effectively
- Master all computer system for tracking, inventory, and communication with other supply chain members
Substitute Teacher
East Chicago Urban Enterprise Academy
East Chicago, IN
10.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Revenue Cycle Representative
East Chicago Urban Enterprise Academy
East Chicago, IN
10.2024 - 01.2025
- Improved revenue cycle efficiency by streamlining processes and implementing best practices.
- Identified root causes of claim denials through thorough analysis, implementing corrective actions for improved results moving forward.
- Enhanced internal controls by regularly reviewing procedure manuals and updating them as needed based on regulatory changes or industry best practices.
- Negotiated payment arrangements with patients experiencing financial difficulties, reducing write-offs and maintaining positive relationships with clients.
- Contributed to the development of departmental goals and objectives, driving continuous improvement efforts within the revenue cycle team.
Indexing Associate
East Chicago Urban Enterprise Academy
East Chicago, IN
10.2024 - 01.2025
- Reduced processing time, optimizing database performance through regular quality checks and error corrections.
- Conducted thorough research on subject matter when necessary, ensuring accurate representation of information within the index.
- Enhanced search functionality for users by meticulously tagging metadata to digital assets.
- Assisted in the development of training materials to enhance understanding of indexing techniques among colleagues.
Retail Associate/ Stocker
Walmart
Crestwood, IL
10.2019 - 05.2020
- Provided excellent customer service and support to customers in a fast-paced retail environment
- Resolved customer disputes quickly while always maintaining professionalism
- Ensured compliance with company polices concerning security measures for personnel and merchandise
- Assisted with inventory management by restocking shelves with new products
- Collaborated with team members on special project such as promotional events or seasonal campaigns
- Maintained awareness of inventory or shortage concerns, communication replenishment needs to management
- Maintained point-of-sale systems, including cash register operation and credit card processing
Education
Associate Of Applied Business - Business Education
South Suburban College of Cook County
South Holland, IL08.2026
High School Diploma -
East Chicago Central High School
East Chicago05.2020
Skills
- Service Customers
- Team Oversight
- Critical Thinking
- Inventory Restocking
- Complex Problem Solving
Timeline
Substitute Teacher
East Chicago Urban Enterprise Academy
10.2024 - Current
Revenue Cycle Representative
East Chicago Urban Enterprise Academy
10.2024 - 01.2025
Indexing Associate
East Chicago Urban Enterprise Academy
10.2024 - 01.2025
Logistics Specialist
Amazon
01.2022 - 03.2024
Retail Associate/ Stocker
Walmart
10.2019 - 05.2020
High School Diploma -
East Chicago Central High School
Associate Of Applied Business - Business Education
South Suburban College of Cook County