Janaeshia Jordan
Geismar,LA
Summary
Focused Kinesiology major 3.2 currently attending University of Louisiana at Lafayette, with 1.5 years of work experience. Aiming to leverage a proven knowledge of customer service, operating policies & procedures, and productivity and performance management skills to successfully fill the role with the company. Frequently praised as hard-working by peers, can be relied upon to help the company achieve its goals. Also talented with business and customer relations professional with self-directed nature and analytical problem-solving abilities. Excellent project management, communication and planning abilities.
Overview
3
3
years of professional experience
Work History
SPECIALIST
Lafayette, LA
08.2021 - Current
- Prepare invoices, shipping documents, and contracts
- Direct specified departments or units to prepare and ship orders to designated locations
- Check inventory records to determine availability of requested merchandise.
FRONT DESK AGENT
University of Louisiana Housing
Lafayette, LA
08.2020 - Current
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
- Operate telephone switchboard to answer, screen, or forward calls, providing information, and helping students
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
Crew Member
Domino's Pizza
Lafayette, LA
12.2021 - 02.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Reduced customer wait times by quickly operating customer window and sales register.
- Delivered complete food orders to guests and confirmed customer satisfaction with completed order.
- Performed shift change tasks each day to keep store neat and running smoothly.
Cashier
Academy Sports And Outdoors
Lafayette, LA
10.2021 - 12.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Maintained cash drawer of $0-$400 or more per shift.
- Performed cash, card and check transactions to complete customer purchases.
Education
Bachelor of Science (B.S - Kinesiology
University of Louisiana At Lafayette
Lafayette, LA2024
Skills
- Microsoft Word
- Problem solving skills
- Leadership
- People skills
- Available Nights, Weekends and Holidays
- Customer Service
- Attention to Detail
- Calm and Professional Under Pressure
- Critical Thinking
- Visitor and Customer Relations
- Computer Proficiency
- Reliable
Additional Information
- Awards & Honors , Perfect Attendance Award Naacp Principals List Extracurricular Activities NAACP 4H RHA
Timeline
Crew Member
Domino's Pizza
12.2021 - 02.2022
Cashier
Academy Sports And Outdoors
10.2021 - 12.2021
SPECIALIST
08.2021 - Current
FRONT DESK AGENT
University of Louisiana Housing
08.2020 - Current
Bachelor of Science (B.S - Kinesiology
University of Louisiana At Lafayette