MUNRATH BIN FARID
Buffalo
Summary
Dynamic, results-driven professional with extensive expertise in a Specialist role and a proven track record of managing tasks and driving organizational success. Renowned for fostering collaboration and implementing adaptive strategies that align with business objectives. Exceptional communication and analytical skills contribute to seamless operations and consistently high-quality outcomes. Committed to delivering innovative solutions that enhance efficiency and support team goals.
Overview
11
11
years of professional experience
Work History
Specialist
Randstad USA
Williamsville, NY, USA
11.2022 - 05.2026
- Processed high volumes of checks daily while ensuring adherence to company compliance standards and accuracy.
- Maintained and managed data entry processes using prescribed techniques to sustain data integrity.
- Verified and processed client data and information consistently to fulfill general operational duties.
- Exceeded quality, speed, and productivity benchmarks within the first month through focused execution and consistent output.
- Escalated operational issues promptly and appropriately to reduce processing delays and maintain workflow continuity.
- Demonstrated strong attention to detail to uphold quality standards and minimize rework across processed transactions.
Assistant Property Manager
Hi-Tech Real Estate
Buffalo, NY, USA
01.2022 - 08.2022
- Collected and processed tenant rent payments and completed bank deposits for all Buffalo properties, improving cash flow tracking.
- Organized and maintained physical and digital property records including leases, deeds, and rental agreements for quick retrieval.
- Coordinated tenant access to New York rental assistance programs to resolve payment shortfalls and reduce arrears.
- Managed tenant removal processes and coordinated with legal counsel to resolve chronic nonpayment issues.
- Liaised with attorneys and supervised property repairs and code violation remediation to protect asset value.
- Conducted property showings for prospective renters and supported leasing to minimize vacancy periods.
Manager
Queens Social Adult Day Care
New York, NY, USA
01.2022 - 08.2022
- Managed daily administrative operations to ensure timely member services and office continuity.
- Developed targeted outreach campaigns to increase eligible consumer enrollment and follow-up conversions.
- Planned and led recreational activities such as bingo to boost member engagement and participation.
- Maintained member eligibility records and coordinated monthly needs assessments for ongoing care.
- Organized and reconciled individual member expense records on a monthly basis for accurate billing.
- Oversaw categorization and tracking of office expenses each month to improve budget visibility.
- Audited company credit card statements monthly to detect discrepancies and prevent potential fraud.
Manager
Hi-Tech Remote Office
New York, NY, USA
03.2022 - 05.2022
- Led candidate screening and interviews to fill remote roles, reducing vacancy time within a three-month window.
- Developed and delivered structured training for new hires to align them with company services and workflows.
- Established and enforced daily operating procedures to maintain task accuracy and consistency.
- Completed project deliverables on schedule, meeting the three-month deadline with measurable results.
Cashier/Customer Service
Dunkin' Donuts
Brooklyn, NY, USA
08.2018 - 04.2021
- Processed cash and card transactions accurately while maintaining cash drawer balance at shift end.
- Maintained cleanliness of store and work areas to meet health and safety standards.
- Reconciled register totals and resolved discrepancies during end-of-shift closeouts.
- Accepted and processed payments for in-store purchases with attention to transaction accuracy.
- Advised customers on menu items and made personalized product suggestions to improve sales.
- Trained newly hired crew members on POS, service standards, and store procedures to accelerate onboarding.
Internship
Southeast Bank Ltd
Dhaka, Bangladesh
02.2018 - 05.2018
- Observed multiple branch roles to learn daily bank operations and supported staff with transaction workflows.
- Processed document verification, managed email correspondence, and completed end-of-day reconciliations accurately.
- Responded to customer and staff inquiries via telephone, maintaining professional and timely service.
- Collected and organized operational and market data to support financial analysis and reporting.
- Prepared bank guarantee files, credit commitment reports, and credit proposal documentation for review.
- Completed customer application forms for savings and certificates of deposit, ensuring data accuracy and compliance.
Teacher
Academia
Bangladesh
07.2015 - 04.2018
- Taught advanced algebra, geometry and pre-calculus to O and A level students, improving exam readiness for a class of about 40.
- Delivered General and Advanced Physics instruction to O and A level candidates with measurable improvements in concept mastery.
- Planned and executed lesson plans with curated resources to ensure lesson objectives were met consistently.
- Provided personalized feedback and led class discussions to build rapport and boost student engagement and performance.
Education
Bachelor's - Business Studies
State University of Bangladesh
Dhaka, Bangladesh05-2018
Advanced level (A Level) - Science
Maple Leaf
Dhaka, Bangladesh12-2009
Ordinary Level - Science and Business
Cephalon
Dhaka, Bangladesh12-2007
Skills
- Administrative experience
- Creative writing
- Processing cash transactions
- Analysis skills
- Time management
- Data entry
- Computer skills
- Basic Math
- Sales
- Microsoft Excel
- Word processing
- Written communication
- Microsoft Word
- Counting cash
- 10 key typing
- Bilingual
- Attention to detail
- Clerical experience
- Supervising experience
- English Tutoring
- Customer inquiry handling
- Organizational skills
- Filing
- Editing
- Microsoft Outlook
- Call Center
- Typing
- Computer literacy
- Proofreading
- Microsoft Office
- Management
- Customer Service
- Windows
- Phone etiquette
- Communication skills
- Clean workspace maintenance
- Teaching
LANGUAGES
English (Native)
Bengali (Native)
Timeline
Specialist
Randstad USA
11.2022 - 05.2026
Manager
Hi-Tech Remote Office
03.2022 - 05.2022
Assistant Property Manager
Hi-Tech Real Estate
01.2022 - 08.2022
Manager
Queens Social Adult Day Care
01.2022 - 08.2022
Cashier/Customer Service
Dunkin' Donuts
08.2018 - 04.2021
Internship
Southeast Bank Ltd
02.2018 - 05.2018
Teacher
Academia
07.2015 - 04.2018
Advanced level (A Level) - Science
Maple Leaf
Ordinary Level - Science and Business
Cephalon
Bachelor's - Business Studies
State University of Bangladesh
COURSES
Fundamentals of Business Analytics, BabsonX
ADDITIONAL INFORMATION
- Authorized to work in the US for any employer
- Scored 6.5 on IELTS (International English Language Testing System).
- Worked on English Medium School as an exam invigilator and tutor for the weak students during the year 2015 to 2018.
- Worked as a financial secretary of State University of Bangladesh Business Club.
- Participated in Finwitz Business Case Competition-2017 sponsored by LR Global in online round as a representative of State University of Bangladesh.
- Participated in Analytics 2017 Workshop on Digital Marketing Competition sponsored by ICEO as a representative of State University of Bangladesh.
- Hosted in Business Fete 2017 at State University of Bangladesh.
- Analysis of Stock Exchange Market.
- Analysis of Banking Institution.
- Analysis of Financial Institutions: Global & Local.