Janaisa Dawson

• Chased insurance companies to achieve accurate and timely payments.
• Updated patient records with accurate, current insurance policy information.
• Communicated verification and authorization status updates with [Type] department to facilitate decision-making for patient admissions and insurance coverage.
• Maintained strong knowledge of basic medical terminology to better understand services and procedures.
• Made contact with insurance carriers to discuss policies and individual patient benefits.

Experience Through avality. Experience with Customer service with calling multiple insurance companies including Blue Cross Blue Shield Including Blue Cross in various states.

• Stocked, tagged and displayed merchandise as required.
• Worked with floor team and managers to meet wide range of customer needs.
• Checked personal identifications during alcohol and tobacco sales.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Greeted customers entering store and responded promptly to customer needs.
• Used POS system to enter orders, process payments and issue receipts.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers navigate applications and in-store technology to deliver best-in-class experiences.