Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jodi Postell

Dallas,GA

Summary

Dynamic Insurance Verification Specialist with extensive experience at Stress Free Dentistry, excelling in insurance coverage verification and claims processing. Proven ability to enhance patient communication and maintain HIPAA compliance, ensuring accuracy and efficiency in operations. Skilled in data entry and customer service, fostering strong patient relationships while streamlining workflows.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Insurance Verification Specialist

Stress Free Dentistry
08.2019 - 12.2019

Conducted verification of insurance coverage.

Monitored and managed claim follow-ups.

Office Manager

Stress Free Dentistry
12.2019 - 05.2025
  • Assisted in managing daily office operations and administrative tasks.
  • Supported team communication by organizing meetings and maintaining schedules.
  • Coordinated office supply inventory, ensuring availability of essential materials.
  • Implemented filing systems to enhance document organization and retrieval efficiency.

Front Office Coordinator

Thornton Dental Well Ess
08.2017 - 12.2019
  • Coordinated front office operations to enhance patient experience and streamline appointment scheduling.
  • Managed patient inquiries and ensured efficient communication between dental staff and clients.
  • Maintained accurate patient records using electronic health record systems to support clinical operations.
  • Assisted in processing insurance claims, verifying coverage, and ensuring timely reimbursements for services rendered.

Education

High School Diploma -

Paulding County High
Dallas, GA

Skills

  • Attention to detail
  • Patient confidentiality
  • HIPAA compliance
  • Insurance coverage verification
  • Data entry proficiency
  • Eligibility determination
  • Data entry and review
  • Coverage and authorizations
  • Coordination and scheduling
  • Insurance billing
  • Patient contact
  • Customer relationship management
  • Skilled in Software
  • Data verification
  • Patient communication
  • Documentation and correspondence
  • Customer service
  • Accuracy and precision
  • Patient rapport
  • Follow-up procedures
  • Claims processing
  • Work monitoring
  • Customer database systems
  • Workflow development
  • Medicaid
  • Electronic authorization processing
  • Insurance benefits verification
  • Private insurance
  • Insurance plan verification
  • Insurance claim validation
  • Insurance terminology
  • Deductible & co-pay calculation
  • Secure data practices
  • Insurance verification
  • Insurance authorizations
  • Insurance claims processing
  • Insurance processes
  • Customer service and assistance
  • Claims
  • Accounts receivable
  • Microsoft office
  • Payment planning
  • Account management
  • Dental insurance experience

Certification

Expanded Duties 1 and 2

Timeline

Office Manager

Stress Free Dentistry
12.2019 - 05.2025

Insurance Verification Specialist

Stress Free Dentistry
08.2019 - 12.2019

Front Office Coordinator

Thornton Dental Well Ess
08.2017 - 12.2019

High School Diploma -

Paulding County High
Jodi Postell