Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jana' Jha Winfield

Kansas City,MO

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Lead Technician

CVS Pharmacy
06.2023 - Current
  • Assists Pharmacist with managing day-to-day activities and administration which may include daily and weekly reports as well as pharmacy scheduling.
  • Supervised 5+ pharmacy technicians and coordinated day-to-day assignments.
  • Proactively takes on additional tasks and responsibilities, demonstrating a strong work ethic. Identifies opportunities and shares insight on how to improve patient care and customer service.
  • Coordinates/implements the training and development of support staff with field training team. Willingly coaches, trains and mentors new colleagues to develop the team and share best practices. Provides support staff performance feedback to the Pharmacy Manager to contribute to their growth and development.

Pharmacy Technician

CVS Pharmacy
10.2022 - 06.2023
  • Perform data entry for patient information and medications and ensure compliance with HIPAA regulations and patient confidentiality laws
  • Answered phones and provided support for all queries not requiring direct pharmacist intervention
  • Communicate consistently with providers to ensure all prescriptions are correct and refills are processed in a timely manner
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
  • Stocked, labeled, and inventoried medication to keep accurate records

Personal Shopper

Walmart Inc
01.2022 - 08.2022
  • Fulfill customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up; making appropriate product substitutions and consulting with the customer as needed to ensure satisfaction; and following up on out-of-stock merchandise
  • Provide customer service by acknowledging the customer; identifying customer needs; assisting with purchasing decisions; locating merchandise; resolving customer issues and concerns; and promoting products and services, while maintaining a safe shopping environment
  • Maintain merchandise presentation by stocking and rotating merchandise; removing damaged or out-of-date goods; setting up, cleaning, and organizing product displays; signing and pricing merchandise appropriately; inspecting merchandise to ensure a fresh and clean presentation, and securing fragile and high-shrink merchandise.

Administrative Assistant

Pen Agent LLC
12.2020 - 12.2021
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
  • Schedule and confirm appointments for clients, customers, or supervisors
  • Make copies of correspondence or other printed material
  • Monitor inventory levels and requisition or purchase supplies as needed.

Education

Associate of Arts - General Studies

Metropolitan Community College - Kansas City
Kansas City, MO
12.2023

High School Diploma -

Park Hill South High School
Riverside, MO
05.2022

Skills

  • Adaptability
  • Organization and Prioritization
  • Customer Service
  • Problem Resolution
  • Communication
  • Advanced Math Skills

Certification

Certified Nurse Aide Kansas Department for Aging and Disability Services | June 2023 | HeartSaver First Aid CPR AED American Heart Association | April 2023 | KC Scholars Graduate

Timeline

Pharmacy Lead Technician

CVS Pharmacy
06.2023 - Current

Pharmacy Technician

CVS Pharmacy
10.2022 - 06.2023

Personal Shopper

Walmart Inc
01.2022 - 08.2022

Administrative Assistant

Pen Agent LLC
12.2020 - 12.2021

Associate of Arts - General Studies

Metropolitan Community College - Kansas City

High School Diploma -

Park Hill South High School

Similar Profiles

CREATE PROFILE
Jana' Jha Winfield