Janajia Carter
Milwaukee,WI
Summary
A quick learner with strong teamwork skills, committed to delivering exceptional results in high-pressure environments. Proficient in managing records and coordinating tasks effectively. Also maintaining high standards in any environment
Overview
3
3
years of professional experience
Work History
Intern deputy clerk
Fulton County State Court
Atlanta, GA
05.2025 - 08.2025
- Assisted in case management by organizing and filing legal documents accurately.
- Supported court staff with administrative tasks to enhance operational efficiency.
- Observed courtroom proceedings to gain insights into legal processes and protocols.
- Maintained confidentiality while handling sensitive case materials and records.
- Participated in training sessions to develop a deeper understanding of court operations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Dispatcher
Umos Inc. United Migrant Opportunity Services
Milwaukee, WI
07.2024 - 01.2025
- Managed high stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Maintained updated and detailed records of calls in physical and electronic database.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
Customer Service Cashier
Walmart
Brown Deer, WI
09.2022 - 11.2023
- Operated cash register, processed transactions efficiently, and provided excellent customer service.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained accurate cash drawer, ensured proper handling of payments and change.
- Trained new cashiers on operational procedures and customer service protocols.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered product questions using knowledge of sales and store promotions.
Education
Bachelor of Arts - Psychology
University of Wisconsin, Milwaukee
Milwaukee, WIHigh School Diploma -
Destiny High School
Milwaukee, WI05.2024
Skills
- Teamwork and collaboration
- Quick learner
- Problem-solving
- Multitasking and organization
- Goal-oriented mindset
- Creative and resourceful
- Team collaboration
- Computer skills
Timeline
Intern deputy clerk
Fulton County State Court
05.2025 - 08.2025
Dispatcher
Umos Inc. United Migrant Opportunity Services
07.2024 - 01.2025
Customer Service Cashier
Walmart
09.2022 - 11.2023
Bachelor of Arts - Psychology
University of Wisconsin, Milwaukee
High School Diploma -
Destiny High School