Janam Tejani
Rutherford,USA
Summary
Problem-solving Front Desk Manager at busy hotel experienced in upselling and marketing property amenities. Multilingual and dedicated to boosting customer loyalty. Consistently recognized by management for performance excellence.
Overview
7
7
years of professional experience
Work History
Front Desk Manager
Holiday Inn Express
07.2023 - Current
- A Role serves as guest advocate and key advisor to a General Manager and leads some or all of an operations of front office, concierge, security, transportation, and/or resort services.
- Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
Associate
Amazon
03.2021 - 10.2022
- All site job functions including receiving, stocking, and packing products and quality checks.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Cashier
7-Eleven
09.2020 - 02.2021
- Offering a positive customer experience while providing accurate, polite, and speedy checkout service; accurately scanning, pricing, and bagging products; collecting proper money.
- Lifted up to 20 pounds at once and used forklift to move heavier loads.
Intern
Royal Star Township by Manav Developers
07.2019 - 12.2019
- Support the project manager in reorganizing the scheduled worktable and suggesting changes to expedite the completion of assigned tasks
- Worked with the project manager to implement appropriate safety measures, quality control, and work plan efficiency
- A new proposal for simplifying the materials supply process was presented.
Intern
Royal Residency by Royal Group of Company
05.2019 - 06.2019
- Ideas for fixing weaknesses in the existing materials management system were brainstormed, and daily inspections of the progressing work on site to ensure quality standards were met.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Assistant at Math Department
Gajera Vidhyabhavan High School
02.2018 - 04.2019
- Helped to develop the study plan based on students’ academics
- Evaluating test papers
- Private tutoring after school.
Education
Bachelor of Management And Organizational Studies -
Ramapo College of New Jersey
Mahwah, NJ01.2026
B.S. in Computer Science -
Bergen Community College
Paramus, NJ06.2024
Skills
- HTML, CSS, XML, MATLAB
- C, C, Java, Python, JavaScript, SQL, Asm
Hobbies and Interests
- Programming Languages
- Software Engineering
- Understanding real estate trends
- Cricket
- Singing
Timeline
Front Desk Manager
Holiday Inn Express
07.2023 - Current
Associate
Amazon
03.2021 - 10.2022
Cashier
7-Eleven
09.2020 - 02.2021
Intern
Royal Star Township by Manav Developers
07.2019 - 12.2019
Intern
Royal Residency by Royal Group of Company
05.2019 - 06.2019
Assistant at Math Department
Gajera Vidhyabhavan High School
02.2018 - 04.2019
Bachelor of Management And Organizational Studies -
Ramapo College of New Jersey
B.S. in Computer Science -
Bergen Community College
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