Jana Micaela Cruz
Las Vegas,NV
Summary
Results-driven professional with extensive experience in operations and customer relationship management. Demonstrated success in leading teams and implementing growth strategies, achieving measurable outcomes. Strong communication and problem-solving skills enhance effectiveness in fast-paced environments. Proven ability to multitask and coordinate staff for optimal performance.
Overview
10
10
years of professional experience
Work History
CHIEF OPERATIONS MANAGER
MAGALLANES MANAGEMENT CORP
01.2021 - 01.2025
- Provide leadership, management, and vision to help company grow.
- Execute strategies with the top management team
- Oversee daily operation
EXECUTIVE PRODUCER
VISIONYARD STUDIOS
03.2020 - 01.2025
- Hire staff for video production projects
- Approve major production changes
- Monitor pre production, production and post production
CONVENIENCE STORE MANAGER
MAGALLANES MANAGEMENT CORP
01.2015 - 01.2021
- Tasked to manage around 30 staff members
- Tasked to speak with suppliers and customers
- Tasked to operate the convenience store
Education
Internship - Production Assistant
Giant Sponge Digital Corp.
MANILA, PHILIPPINES01.2016
Graduate of AB Digital Film -
College of Saint Benile
MANILA, PHILIPPINES01.2015
High School -
Colegio San Agustin
MANILA, PHILIPPINES01.2010
Skills
- Communication and creativity
- Adaptability and problem solving
- Customer relationship management
- Staff scheduling and coordination
- Operations management
- Multitasking abilities
Timeline
CHIEF OPERATIONS MANAGER
MAGALLANES MANAGEMENT CORP
01.2021 - 01.2025
EXECUTIVE PRODUCER
VISIONYARD STUDIOS
03.2020 - 01.2025
CONVENIENCE STORE MANAGER
MAGALLANES MANAGEMENT CORP
01.2015 - 01.2021
Internship - Production Assistant
Giant Sponge Digital Corp.
Graduate of AB Digital Film -
College of Saint Benile
High School -
Colegio San Agustin
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