Bree Kondrat
Harbor Springs
Summary
Results-driven professional with strong skills in administrative management and customer service. Demonstrated ability to improve productivity and foster strategic client relationships, ready to contribute to organizational success.
Overview
9
9
years of professional experience
Work History
Chief Operations Manager
B.may Bags
Petoskey
05.2022 - Current
- Oversaw daily operations and ensured workflow efficiency in production processes.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Resolved customer complaints promptly in a professional manner.
- Managed daily operations including customer service, administration, finance and human resources.
- Delegated work to staff, setting priorities and goals.
- Formed and sustained strategic relationships with clients.
- Maintained accurate records of all operational activities such as inventory levels, employee timesheets and customer orders.
Deli Manager
Toski Sands Market
Petoskey
03.2017 - 09.2021
- Resolved customer complaints in a professional manner.
- Supervised deli staff to ensure efficient customer service.
- Ensured compliance with health and safety regulations in food preparation and handling.
- Managed staff schedules, training programs, and performance evaluations for deli team members.
- Oversaw inventory management, including ordering supplies and maintaining stock levels.
- Resolved customer inquiries and complaints promptly to maintain high satisfaction levels.
Education
High School Diploma -
Petoskey High School
Petoskey, MI05-2003
Skills
- Customer relationship management
- Team leadership
- Effective communication
- Time management
- Facilities management
- Cross-functional coordination
- Productivity improvement
- Administrative management
- Sales management
- Sales tracking
- Verbal and written communication
- Customer service
Timeline
Chief Operations Manager
B.may Bags
05.2022 - Current
Deli Manager
Toski Sands Market
03.2017 - 09.2021
High School Diploma -
Petoskey High School