Janasia Caldwell
Orlando,FL
Summary
Seeking an opportunity to utilize my diverse background & strong work ethics in a professional setting. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Salon Receptionist
Diamond Beauty and Boutique
2019.02 - Current
- Schedule Appointments, Inbound/and Outbound calls, Cashier, Twist/braid hair
Customer Service Rep
Bed, Bath & Beyond
2018.11 - 2019.04
- Handle 90+ inbound/outbound calls, Collected payments on delinquent/past due accounts, Handled all customer relation issues
Security Officer
Universal Protection Service
2014.06 - 2016.04
- Monitor CCTV screen to guard against theft and maintain security of premises, Dispatcher, Train the Security Personnel in all security drills and security procedures, Patrol internal/external assigned areas
Security Officer
Universal Studios
2013.03 - 2014.05
- Greet customers entering establishments, Verify identification for fraud, Check all baggage at each entry point, Report writing, Patrol property
Education
Certification - Certified Nurse Assistant
Southern Technical College
Orlando, FL06.2024
High School Diploma -
Workforce Advantage Academy Charter High School
Orlando, FL01.2008
Skills
- Proficient in Microsoft Office Applications
- Data Entry
- Security
- Surveillance
- Telecommunication
- CCTV
- Appointment Scheduling
- Patients' vital signs
- Blood pressure monitoring
- HIPAA Compliance
Certification
- CNA - Certified Nursing Assistant
- Licensed Security Class D
Timeline
Salon Receptionist
Diamond Beauty and Boutique
2019.02 - Current
Customer Service Rep
Bed, Bath & Beyond
2018.11 - 2019.04
Security Officer
Universal Protection Service
2014.06 - 2016.04
Security Officer
Universal Studios
2013.03 - 2014.05
Certification - Certified Nurse Assistant
Southern Technical College
High School Diploma -
Workforce Advantage Academy Charter High School
- CNA - Certified Nursing Assistant
- Licensed Security Class D
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