- Fashion
- Acting and Theater
- Fashion and Style
- Make up
- Youth Advocacy
- Social Media
Janasia Steele
Brooklyn,NY
Summary
Dedicated employee skilled in enhancing guest experiences and resolving issues effectively. Known for strong communication and multitasking abilities.
Motivated employee professional with a strong work ethic and team player attitude. Proven ability to deliver exceptional customer service and maintain operational efficiency during peak hours, contributing to high guest satisfaction.
Adaptable professional with experience in customer service roles. Demonstrates strong problem-solving skills and attention to detail, ensuring a positive atmosphere and seamless operations. Ready to leverage expertise to enhance guest interactions and operational success, I have been reviewed by guest on multiple occasions with compliments, I have rewarded on multiple occasions for my work ethics.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Chick-fil-A
Brooklyn, NY
03.2026 - Current
- Provided exceptional customer service by greeting and assisting guests promptly.
- Maintained cleanliness and organization in dining area to enhance guest experience.
- Operated cash register efficiently, ensuring accurate transactions and handling of payments.
- Collaborated with team members to meet daily operational goals during peak hours.
- Responded to guest inquiries and resolved issues effectively to maintain satisfaction levels.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
Games Attendant
Coney Island Luna Park
Brooklyn, NY
01.2025 - 10.2025
- Operated various carnival games, ensuring adherence to safety protocols and customer satisfaction.
- Assisted guests in understanding game rules and gameplay mechanics to enhance their experience.
- Maintained cleanliness and organization of game areas, contributing to overall park aesthetics.
- Collaborated with team members to efficiently set up and dismantle game stations for events.
- Engaged with customers to create a fun atmosphere, fostering repeat visits and positive reviews.
- Adapted quickly to changing environments and guest needs, demonstrating flexibility in high-pressure situations.
- Performed cash handling duties, provided change and balanced money at end of shift.
- Answered guest questions to provide fun game experience.
- Reported concerns, broken machines, and out-of-order games to supervisor.
Education
High School Diploma -
John Dewey Highschool
Brooklyn, NYSkills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Positive demeanor
- Professional appearance
- Multitasking and organization
- Cash handling proficiency
- Attention to detail
- Clear communication
- Greeting guests
- Complaint handling
Interests
Timeline
Front of House Employee
Chick-fil-A
03.2026 - Current
Games Attendant
Coney Island Luna Park
01.2025 - 10.2025
High School Diploma -
John Dewey Highschool