Janay Fletcher
Winston-Salem,NC
Summary
Dedicated professional with experience at WSFCS, excelling as the Day Porter with proven ability to enhance safety and sanitation standards, ensuring a healthy environment. Strong problem-solving skills and attention to detail contributed to effective inventory maintenance and floor care. Adaptable team player committed to operational excellence.
Overview
10
10
years of professional experience
Work History
Day Porter
WSFCS
08.2022 - Current
- Maintained safety standards by keeping walkways clear of debris and hazards, reducing risk of accidents.
- Assisted in inventory management for supplies, ensuring adequate stock was always available for daily tasks.
- Promoted a healthy work environment by sanitizing frequently touched surfaces regularly.
- Prevented pest infestations by diligently removing trash and food waste from common areas daily.
- Demonstrated versatility in tasks performed, adapting to various responsibilities as needed within the facility''s operation schedule.
- Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
Retail Support Associate
Belk
08.2015 - 05.2022
- Provided exceptional customer service by assisting customers in merchandise selection based on needs and preferences.
- Specialized in ladies' undergarments, offering personalized recommendations and in-depth product knowledge.
- Guided customers through fitting processes, ensuring accurate sizing and comfort for intimate apparel.
- Maintained awareness of current promotions and product features to enhance customer purchasing decisions.
- Conducted one-on-one fittings, delivering professional advice on size, fit, and comfort for bras and shapewear.
- Remained informed about trends in intimate apparel, ensuring customers received the latest styles.
- Managed online order processing efficiently, ensuring prompt and accurate fulfillment of customer requests.
- Prepared and packaged online orders according to company guidelines, maintaining quality standards.
Education
WMST Public Charter
Washington, DCSkills
- Waste management
- Cleaning expertise
- Restroom sanitation
- Janitorial duties
- Safety procedures
- Ensuring customer satisfaction
- Chemical handling
- Inventory maintenance
- Facility cleaning
- Floor maintenance
- Customer service
- Problem-solving
- General labor
- Valid Driver's license
- Building supervision
- Teamwork
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
Timeline
Day Porter
WSFCS
08.2022 - Current
Retail Support Associate
Belk
08.2015 - 05.2022
WMST Public Charter