Janay Lindsey
Daytona Beach
Summary
A dedicated and driven individual currently pursuing a degree in culinary Management, with a strong background in customer service and team leadership developed through experience in the restaurant industry and extracurricular involvement. Eager to apply excellent communication, organizational, and interpersonal skills to contribute to a dynamic and guest-focused work environment. Committed to delivering exceptional service, creating memorable experiences, and exceeding expectations in every role. Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server Assistant
Outback
Daytona Beach, FL
12.2025 - 04.2026
- Assisted servers in delivering food and beverages to enhance customer satisfaction.
- Maintained cleanliness and organization of dining areas for optimal guest experience.
- Supported team members during peak hours to ensure timely service and efficiency.
- Collaborated with kitchen staff to expedite food orders and address special requests.
- Engaged with customers to provide menu information and address inquiries effectively.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Greeted customers warmly to provide exceptional customer service.
Hostess/Busser/Food Runner
Joe's Crab Shack
Daytona Beach, FL
01.2025 - 11.2025
- Provide exceptional guest service in a fast-paced, high-volume restaurant environment.
- Greeted and seated guests, ensuring a positive first impression.
- Support front-of-house operations as a busser by quickly clearing and resetting tables for incoming parties.
- Run food orders efficiently, delivering trays to the correct tables while ensuring food accuracy and presentation.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Developed familiarity with menu items to provide accurate recommendations to guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Cashier
Burlington Coat Factory
West Palm Beach, FL
09.2024 - 01.2025
- Customer satisfaction ensuring a positive shopping experience.
- Managed cash drawer, ensuring accuracy during shifts and safeguarding funds.
- Worked flexible schedule and extra shifts to meet business needs.
- Managing long lines efficiently while maintaining friendly service.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Basic inventory awareness and helping direct customers to items.
- Helped customers complete purchases, locate items, and join reward programs.
Server
Ampersae
Baltimore, MD
06.2023 - 05.2024
- Provided excellent customer service in a modern classic dining setting on the waterfront.
- Worked as a server in special events, such as weddings, baby showers, and rehearsal dinners, by assisting with setup and event coordination.
- Developed extensive menu knowledge, including wine and alcohol selections, to deliver personalized recommendations and enhance guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Retail Sales Associate
Morgan State University Bookstore
Baltimore, MD
08.2022 - 05.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment for a positive customer experience.
- Processed cash and credit card transactions accurately and efficiently.
- Facilitated timely order fulfillment by proficiently packing and shipping merchandise.
- Contributed to the seamless execution of high-profile school events, including football games, fundraisers, and other institutional gatherings.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
To Go/Server
Ruby Tuesday
Royal Palm Beach, FL
01.2022 - 08.2022
- Exceptional customer service skills Maintained positive interactions in fast-paced environments.
- Progressed from a to-go specialist to become a server, showcasing dedication and a strong work ethic.
- Acquired extensive knowledge of restaurant operations.
- Collaborated with kitchen staff to coordinate timely food delivery and presentation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Front of House
Chick fil
West Palm Beach, FL
12.2020 - 06.2021
- Managed guest reservations and handled customer inquiries with exceptional communication skills.
- Developed strong relationships with vendors to ensure smooth operations
- Provided outstanding customer service by anticipating needs and creating a welcoming environment.
Education
No Degree - Culinary Management
Daytona State College
Daytona Beach, FL05.2028
High School Diploma -
John I Leonard
Greenacres, FL05.2022
Skills
- Host/hostess experience
- Retail sales
- Customer servicer
- Food running
- Food safety
- POS system operation
- Positive and friendly attitude
- Willing to learn
- Organizational skills
- Restaurant experience
- Banquet experience
- Serving
- Bussing
- Communication
- Food handling
- Teamwork and collaboration
- Hospitality service expertise
Certification
Driver's License
Languages
English
Full Professional
Timeline
Server Assistant
Outback
12.2025 - 04.2026
Hostess/Busser/Food Runner
Joe's Crab Shack
01.2025 - 11.2025
Cashier
Burlington Coat Factory
09.2024 - 01.2025
Server
Ampersae
06.2023 - 05.2024
Retail Sales Associate
Morgan State University Bookstore
08.2022 - 05.2023
To Go/Server
Ruby Tuesday
01.2022 - 08.2022
Front of House
Chick fil
12.2020 - 06.2021
No Degree - Culinary Management
Daytona State College
High School Diploma -
John I Leonard