Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janay Sinacola

Waco,TX

Summary

Dynamic professional with 5+ years at Alacrity Solutions, excelling in claim management and customer service. Proven track record in inventory tracking and maintaining meticulous records. Adept at collaborating with teams to enhance operational efficiency, ensuring timely claim closures and client satisfaction. Recognized for attention to detail and commitment to meeting deadlines.

Overview

11
11
years of professional experience

Work History

CSD Operations/Inventory Specialist

Alacrity Solutions
Waco, TX
07.2021 - 09.2026

For the past 5 years I’ve worked and grown within the company. Providing excellent customer service skills. I started as a residential insurance inventory specialist; maintaining and updating excel spreadsheets for management review on adjusters across the United States. Including daily phone calls to the adjusters and updating files in different operating systems and excel spreadsheet for contact to insured and following up on reports/estimates until the close of the claim. I’ve performed audits for the clients we service for open and aging claims.

Currently, I have 3 years experience in Commercial/Cat claims in creating and or restructuring T&E invoices to bill clients. My daily tasks include keeping updated records on Adjuster contact to inspect and report uploading to claim closure. I am also cross trained in sending claim acknowledgement letters to the insured and Desk Adjuster and sending out any reports/emails directly to the client (Desk Adjuster).

Pipefitter Helper 4

Bechtel LNG
Corpus Christi, TX
06.2015 - 09.2020

I started as a laborer and worked my way from Pipefitter helper 1 to helper 4. I was also part of our Safety team as well as our Emergency Rescue and Response Team. I performed Safety walk downs and assisted in rescue and response calls as well as assisting in evacuation drills to muster points.

  • Assisted pipefitters with layout, assembly, and installation of piping systems from drawings and isometrics.
  • Prepared pipe, fittings, and tools for daily work, maintaining smooth workflow across active job areas.
  • Measured, cut, beveled, and fitted pipe sections using hand tools and power tools.
  • Rigged, moved, and positioned pipe components safely in coordination with crane and lift operations.
  • Followed permit, lockout, and PPE procedures to maintain safe work practices in industrial environments.
  • Inspected materials and work areas for defects, reporting issues before installation progressed.
  • Mentored newer helpers on tool use, material handling, and pipefitting support tasks.
  • Measured, cut, threaded and assembled new pipe to place assembled pipe in hangers or other supports.
  • Followed safe work practices, which included fall protection and personal protective equipment.

Education

High School Diploma -

Canyon Del Oro/GED

Skills

Attention to detail

Excellent Customer Service

Teamwork and collaboration

Claim management

Inventory tracking

Timeline

CSD Operations/Inventory Specialist

Alacrity Solutions
07.2021 - 09.2026

Pipefitter Helper 4

Bechtel LNG
06.2015 - 09.2020

High School Diploma -

Canyon Del Oro/GED
Janay Sinacola