Grace Johnson
Ames
Summary
Compassionate and organized professional with a strong background in operational efficiency, hospitality, and relationship-building. Skilled in creating welcoming environments, managing schedules, and coordinating tasks. Adept at fostering strong connections with customers and team members while ensuring smooth day-to-day operations. Excellent time management, communication, and problem-solving abilities, with a passion for serving others.
Overview
4
4
years of professional experience
Work History
Marketing & Inventory Operations Specialist
Elliot Pointe LLC
12.2021 - Current
- Assist with the day-to-day operations of the store, ensuring a smooth and efficient workflow.
- Manage social media accounts by creating engaging content, scheduling posts, and interacting with customers online.
- Develop and execute marketing initiatives, including promotions, email campaigns, and in-store displays.
- Handle inventory management, including receiving shipments, reconciling stock levels, and ensuring accurate inventory records.
- Create purchase orders and assist with ordering products to maintain optimal stock levels.
- Provide exceptional customer service, assisting shoppers with product recommendations and purchases.
- Support general store upkeep, merchandising, and organization as needed.
- Take on additional responsibilities as required to contribute to the overall success of the store.
Landscape Designer
Milestone Outdoor Company
05.2021 - 06.2024
- Evaluated existing landscapes and provided recommendations for improvements based on client needs.
- Conducted site analyses and assessments to determine optimal design solutions for various projects.
- Assisted in preparing cost estimates for proposals that accurately reflected the scope of work required.
- Created 3D visualizations using design software to help clients envision their future landscapes.
- Rendered designs with manual and computer-aided methods.
- Balanced aesthetics with functionality by considering factors such as drainage systems, erosion control measures, maintenance requirements, and safety concerns in all designs.
- Coordinating and overseeing installation crews to ensure projects were executed accurately and efficiently.
- Communicated effectively with clients throughout the entire design process to ensure satisfaction with the final product.
- Provided ongoing support post-installation by offering maintenance guidance for clients'' landscapes.
Education
Bachelor of Science - Horticulture
Iowa State University
Ames, IA12-2022
Skills
- Planning and coordination
- Teamwork and collaboration
- Attention to detail
- Time management
- Relationship building
- Task prioritization
- Organizational skills
- Hospitality and customer service
Timeline
Marketing & Inventory Operations Specialist
Elliot Pointe LLC
12.2021 - Current
Landscape Designer
Milestone Outdoor Company
05.2021 - 06.2024
Bachelor of Science - Horticulture
Iowa State University
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