A dedicated professional with extensive experience in team relations, training, and restorative practices. Seeking opportunities to leverage skills in conflict resolution, team engagement, and training development.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Community Engagement
All Things Women Inc.
Detroit
01.2024 - Current
Developed community engagement programs and gathered participant feedback that directly influenced future initiatives.
Engaged with larger campaigns to build deeply collaborative partnerships.
Built strong bonds with local cultural organizations by respecting unique differences and specific societal norms.
Coordinated volunteer activities and facilitated distribution of promotional and marketing materials
School Restorative Practice Coordinator
Lake Shore Public Schools
Saint Clair Shores, MI
10.2023 - Current
Contributing to building and maintaining positive relationships within school community.
Resolving conflicts and repairing harm through restorative practices.
Conflict resolution
Staff engagement
Training development
Communication
Developed and implemented strategies to improve patient access, satisfaction and care quality.
Associate Team Relations Specialist
Rocket Central
Detroit, MI
08.2014 - 08.2023
Conducted orientation programs, organized community relations events, and planned Fun Committee activities.
Managed written and verbal disciplinary actions, uploading performance documents into relevant databases.
Facilitated team engagement meetings and provided detailed notes.
Addressed team member queries in absence of team relations specialists.
Successfully managed projects within budget constraints and strict timelines.
Developed effective learning objectives and created custom training materials.
Demonstrated knowledge of product benefits, mechanics, and industry guidelines.
Proficient in Microsoft Office suite and adept at bringing creativity to projects.
Education
High School Diploma -
Laura F. Osborn
Detroit, MI
06.1979
Skills
Training and development
Resource allocation
Process improvement
Customer service
Conflict resolution
Policy implementation
Organizational skills
Performance evaluation
Quality assurance
Policy and Procedure Development
Certification
Certified Mentor
Certified Life Coach
Certified School Restorative Practices Coordinator
Director of Community Engagement at Lutheran Social Services of Central OhioDirector of Community Engagement at Lutheran Social Services of Central Ohio