Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janay Walker

Chicago,IL

Summary

  • Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
  • Manufacturing professional with strong foundation in production and assembly line operations. Known for reliability and consistent performance, contributing significantly to team success and operational goals. Communicates effectively and adjusts to varying work conditions while maintaining focus on precision and quality.

Overview

6
6
years of professional experience

Work History

Burger King Crew Member

02.2018 - 12.2019
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

McDonalds Crew Member

10.2021 - 04.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Factory Worker/Machine Operator

Surge Staffing
10.2022 - 08.2023
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
  • Collaborated with team members to meet daily production quotas, promoting a positive work environment.
  • Carefully packaged finished products and prepared for shipment.
  • Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Participated in regular safety meetings to stay updated on best practices and identify areas for improvement within the facility.

Factory Line Worker

Land O' Frost
11.2023 - 08.2024


  • Consistently met or exceeded individual performance targets, contributing to overall team success in achieving factory goals.
  • Developed strong multitasking abilities by managing multiple tasks simultaneously on the assembly line without sacrificing quality or efficiency.
  • Maintained accurate records of completed work, allowing for efficient tracking of progress towards factory objectives.
  • Collaborated with team members to meet daily production quotas consistently and efficiently.
  • Boxed, labeled, and transported items to support assembly operations.

Education

High School Diploma -

Hansberry College Prep
Chicago, IL
06.2021

Some college - Business administration and management

Illinois State University
Normal, IL
05.2022

Associate of Applied Science - Management/Marketing

Harold Washington
Chicago, IL
12-2026

Skills

  • Machine operator (2 years)
  • Software troubleshooting (2 years)
  • Machine learning (1 year)
  • Warehouse experience (2 years)
  • Customer service (2 years)
  • Meal delivery (1 year)
  • Communication skills (3 years)
  • Production lines(2 years)
  • Teamwork and collaboration(4 years)

Timeline

Factory Line Worker

Land O' Frost
11.2023 - 08.2024

Factory Worker/Machine Operator

Surge Staffing
10.2022 - 08.2023

McDonalds Crew Member

10.2021 - 04.2022

Burger King Crew Member

02.2018 - 12.2019

Some college - Business administration and management

Illinois State University

High School Diploma -

Hansberry College Prep

Associate of Applied Science - Management/Marketing

Harold Washington
Janay Walker