Anna Strickland
Morgan City,LA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Outgoing Fast Food Worker with background in foodservice settings. Well-organized and hardworking with passion for customer satisfaction. Talented at multitasking and remaining calm when handling many orders during busy hours.
Overview
1
1
year of professional experience
Work History
Burger King Crew Member
Burger King
07.2019 - 01.2020
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Became familiar with products to answer questions and make suggestions.
- Delivered complete food orders to guests and confirmed customer satisfaction with completed order.
- Performed shift change tasks each day to keep store neat and running smoothly.
Electronics Sales Associate
Walmart
12.2018 - 04.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Applied knowledge of electronics products to educate prospects and customers.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Processed credit and debit card payments to complete customer buying experience.
- Increased sales and customer satisfaction through personalized servicing.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Stayed up-to-date on current promotions, sales and special events to impart such information to customers.
- Checked to see if requested items were available from store's inventory.
- Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Located merchandise across various stores to address customer needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
Education
High School Diploma -
Littleton High School
Littleton, CO05.2011
Skills
- Employee Training and Supervision
- Preservation Methods
- Hospitality and Accommodation
- Preventing Food Spoilage
Timeline
Burger King Crew Member
Burger King
07.2019 - 01.2020
Electronics Sales Associate
Walmart
12.2018 - 04.2019
High School Diploma -
Littleton High School