Janaya May
The Bronx,NY
Summary
Dynamic and dedicated professional with experience as a Medical Assistant Intern at Dr. Patel L. Rasik M.D. Skilled in EKG and patient care advocacy. Proven ability to enhance customer satisfaction and train new team members, demonstrating strong communication and organizational skills. Committed to delivering exceptional service and support in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Freedom Care
Home Caregiver
The Bronx, NY
06.2021 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Prepared healthy meals to support client nutritional needs and set medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
Juice Press
Barista And Cashier
New York, NY
08.2017 - 10.2018
- Greeted customers and helped determine their needs.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Served customers fruit smoothies and fresh raw pressed juice with exceptional accuracy.
- Trained new team members with positive attitude and respect.
- Promoted to a supervisor within a year due to strong performance, customer satisfaction and leadership skills.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Cleaned counters, machines, utensils, and seating areas daily.
Medical Assistant Intern
Dr. Patel L. Rasik M.D
The Bronx, NY
05.2016 - 01.2017
- Prepared treatment room for patient examinations, keeping the room neat and clean
- Verified patient insurance coverage and collected required co-payments.
- Performed urinalysis, venipuncture and other laboratory specimens and proper patient identification on specimen with date and time of collection.
- Attached, connected and operated electrodes from specified body areas to leads from electrocardiograph machine.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Performed general office duties, such as answering phone calls and scheduling appointments, taking dictation, or completing insurance forms.
- Mentored and trained new interns.
- Sanitized, restocked, and disposed all trash from exam rooms.
Education
Associate Degree - Medical Assisting
Mandl College, The School of Allied Health
254 W 54th St, New York, NY 10019 06.2016
High School Diploma -
Health Opportunities High School
Bronx, NY06.2012
Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Health insurance verifications
- Medical billing collections
- Communication and presentation
- Direct patient care advocacy
- EKG
- General office duties
- Phlebotomy
- Answering phones
- Urinalysis
- Venipuncture
- Vital signs
- CPR & First Aid Certified
- BLS Certified
- Multitasking and Organization
- Dependable and Responsible
- Patient Care
- Customer service
- Promotions
- Friendly, positive attitude
References:
Available Upon Request
Timeline
Freedom Care
Home Caregiver
06.2021 - Current
Juice Press
Barista And Cashier
08.2017 - 10.2018
Medical Assistant Intern
Dr. Patel L. Rasik M.D
05.2016 - 01.2017
Associate Degree - Medical Assisting
Mandl College, The School of Allied Health
High School Diploma -
Health Opportunities High School