Extensive experience in security and customer service. Well-rounded skill set combining vigilance, problem-solving, and effective communication. Responsible for ensuring safety, conducting patrols, monitoring surveillance systems, and responding to emergencies with precision and calm. Skilled in assessing risks and implementing preventive measures. Excelled in delivering exceptional client experiences by addressing concerns promptly, resolving conflicts efficiently, and fostering positive relationships. Expertise in handling high-stress situations, de-escalating tense encounters while maintaining professionalism and empathy.