Jandi Johnston
Ormond Beach,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. 14 years of experience caring for patients through Dental Hygiene services. Team-oriented with success in building long-term relationships with patients to gain loyal return customers. 5 years experience as an engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Dental Hygienist
Florida Health Care Plans
2014.08 - Current
- Supported office administrative tasks such as answering phone calls, scheduling appointments, and handling insurance billing inquiries when needed.
- Collaborated with the dental team to develop comprehensive treatment plans for patients with complex conditions.
- Improved patient oral health by conducting thorough dental cleanings and providing personalized home care instructions.
- Carried out advanced dental cleaning services.
Dental Hygienist
Aspen Dental
2011.01 - 2014.08
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
- Prophylaxis and Periodontal Therapy
Dental Assistant
Hank Silverman, D.D.S, P.A
2008.08 - 2010.08
- Explained treatment procedures and instructed patients on home care guidelines.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Sales Associate
Famous Footwear
2006.08 - 2008.08
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Professionally managed issues in busy, high-stress situations.
Sales Associate
Ace Hardware
2004.08 - 2006.08
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Developed strong rapport with customers and created positive impression of business.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Associate of Science - Dental Hygiene
Santa Fe College
Gainesville, FL12.2010
Skills
- Customer service and support
- Critical Thinking
- Team Collaboration
- Records Review
- Problem-solving abilities
- Patient Assessments
- Scheduling
- Follow-up skills
- Customer Education
- Product and service solutions
- Coordination
- Document Control
Certification
- Registered Dental Hygienist
- C.P.R Certified though American Heart Association
Timeline
Dental Hygienist
Florida Health Care Plans
2014.08 - Current
Dental Hygienist
Aspen Dental
2011.01 - 2014.08
Dental Assistant
Hank Silverman, D.D.S, P.A
2008.08 - 2010.08
Sales Associate
Famous Footwear
2006.08 - 2008.08
Sales Associate
Ace Hardware
2004.08 - 2006.08
Associate of Science - Dental Hygiene
Santa Fe College
- Registered Dental Hygienist
- C.P.R Certified though American Heart Association
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