Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jane Anthony

Lake City,Florida

Summary

. Over 20 years experience in many different areas of Customer Service.Reliable and capable with talents in managing daily operations. Logical Correctional Officer Sergeant with a successful background in corrections and law enforcement. Exceptional verbal and wri en communication abilities. Trained in handling intense situations with professionalism and ease. Experienced in Customer Service and handling difficult personalities to the end result being positive for all involved. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Rational Correctional Officer Sergeant with an assertive and firm demeanor. Committed to maintaining ethical and moral standards while supervising and monitoring staff and offenders. Familiar with mental health and behavioral disorders. Excellent courtroom knowledge to transport inmates. Accomplished Correctional Officer Sergeant offering 15 years of experience managing inmate safety and order Maximum Security and Close Management security institutions. Focused and detail-oriented with comprehensive weapons training. Adept at remaining on high alert at all times and managing security risks. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Inventory Associate

Southern Retail Inventory
06.2023 - Current
  • Completed physical inventory counts each month.
  • Managed inventory storage in clean and organized fashion.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Maintained inventory count, tracked usage, and documented variances.

Coach Counselor

Rite of Passage, Oak Grove Academy J
03.2022 - 05.2023
  • Work with children ages 13 thru 18
  • Manage children's meal time,school time, group time, free time, hygiene, and bedtimes including checks after bedtimes
  • Paperwork on each child's daily behavior and performances
  • Assist with visitation
  • Coordinated shakedowns to locate and remove unauthorized items
  • Managed multiple employees and supervised 150 offenders in open population and closed management facilities
  • Monitored disciplinary and medical lockups every 15 to30 minutes
  • Oversaw assigned court trips for jailers, maintaining security of staff and public
  • Juggled multiple projects and tasks to ensure high quality and timely delivery
  • Demonstrated self-reliance by meeting and exceeding workflow needs
  • Demonstrated leadership by making improvements to work processes and helping to train others
  • Provided excellent service and a ention to customers when face-to-face or through phone conversations
  • Improved operations by working with team members and customers to find workable solutions
  • Motivated and encouraged team members to communicate more openly and constructively with each other
  • Exceeded customer satisfaction by finding creative solutions to problems
  • Monitored disciplinary and medical lockups every 15 to 30 minutes
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained confidentiality of records relating to clients' treatment.
  • Guided clients in developing skills and strategies for dealing with problems.
  • Offered guidance and advice to help cultivate self-esteem and community involvement.
  • Implemented and developed core counseling programs to meet each individual's specific and varying needs.
  • Engaged clients in conversation to determine feelings and apprehensions.
  • Conducted evaluations to help patients develop measurable treatment goals.
  • Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
  • Acted as client advocate to coordinate required services or resolve emergency problems in crisis situations.
  • Designed safe and supportive environment for clients to discuss issues.
  • Listened to clients' concerns and provided encouragement and support.
  • Assisted clients in exploring feelings and understanding behaviors.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.

Correctional Officer Sergeant

Florida Department Of Corrections
12.2006 - 01.2022
  • Inspected cells and conducted random searches of common areas
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict
  • Monitored inmate behavior to prevent crime, escape a empts and other dangerous activities
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates
  • Detected potential threats and quickly diffused conflicts
  • Maintained clear and open communications with facility areas to support safe operations
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities
  • Supervised residents during meal distribution and intake, recreation time and work-site performance
  • Applied nonviolent response tools and physical restraint during problematic situations
  • Enforced resident behavior management protocols and drafted incident reports for infractions
  • Received property from incoming inmates, provided receipts and inspected items for contraband
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs
  • Instructed inmates on work detail and oversaw work-site transportation
  • Recommended further treatment strategies and diagnostic efforts for inmates
  • Contributed to the treatment staffing team developing a rehabilitative program for juveniles
  • Apprehended escapees safely while following proper techniques.
  • Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
  • Completed daily work report sheets and delegated tasks to employees.
  • Supervised Officers employees and performance of tasks and managed 100+ offenders.
  • Verified all prison visitors carried proper identification and had no contraband before entering institution.
  • Handled inmate counts and searches for missing inmates.
  • Responded to emergency situations and provided first aid following facility guidelines.
  • Resolved issues and disputes between inmates professionally and respectfully.
  • Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
  • Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
  • Monitored and confirmed compliance with safety standards and regulations.
  • Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
  • Coordinated responses to emergency situations arising in different prison locations.
  • Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.

Education

High School Diploma -

SUNY College of Technology At Alfred

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Certifi
2007

High School Diploma - undefined

West Irondequoit High School
1991

Skills

  • Administration
  • Counseling techniques
  • Officer training
  • Records maintenance
  • Inspections
  • Security procedures
  • Job assignments
  • Rules of conduct
  • Conflict management
  • Organization
  • Customer service
  • Basic Math
  • Analytical
  • Data Management
  • Audit Inventory
  • OSHA Standards
  • Organization and Categorization
  • Workplace Safety
  • Records Accuracy
  • Customer Experience
  • Hand Scanning
  • Status Updates
  • Exceptional Time Management Skills

Certification

  • CCO - Certified Corrections Officer

Timeline

Inventory Associate

Southern Retail Inventory
06.2023 - Current

Coach Counselor

Rite of Passage, Oak Grove Academy J
03.2022 - 05.2023

Correctional Officer Sergeant

Florida Department Of Corrections
12.2006 - 01.2022

High School Diploma -

SUNY College of Technology At Alfred

undefined

Certifi

High School Diploma - undefined

West Irondequoit High School

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Jane Anthony