Jane Arends
Marshall,MN
Summary
Reliable Quality Control Specialist with abilities 2nd and 3rd party reviews, operations monitoring and quality control inspections. Outstanding communication, active listening and organizational talents. Adaptable with the capability to work in various work environments and support cross-functional teams.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Supplier Quality Specialist
Cygnus Home Service, LLC
02.2019 - Current
- Monitored daily complaint reports, weekly foreign objects and monthly complaint category meetings
- Reported problems and concerns to management
- Assisted Customer Care with question and concerns dealing with finished product specifications and customer questions
- Assisted Co-Packers with issues, attended production runs, 3rd party audit reviews and 2nd party audit reviews
- Inspected items and compared against standards to meet regulatory requirements.
- Assisted Distribution Centers with product issues, reviewed product audits, and addressed carrier issues
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes
- Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release
- Drafted technical documents such as deviation reports, testing protocol and trend analyses
- Utilized NetSuite, Product Recovery Website and other computer programs
Supplier Quality Specialist
Schwan’s Shared Services, LLC
09.2004 - 02.2019
- Monitored daily complaint reports, weekly foreign objects and monthly complaint category meetings
- Reported problems and concerns to management.
- Assisted Consumer Affairs with question and concerns dealing with finished product specifications
- Completed written specifications internal process and approval from Co-Packers
- Assisted Co-Packers with issues, attended production runs and pre-audits
- Inspected items and compared against standards to meet regulatory requirements.
- Utilized SAP/PLM, Business Explorer, IC WebClient, Product Recovery Website and other computer programs
- Collected and analyzed data to measure effectiveness of quality control processes.
- Performed tests and inspections to conform to established standards.
Quality Assurance Standards Assistant
Schwan’s Sales Enterprises, Inc
10.2001 - 09.2004
- Monitered daily inspections of current specs
- Assisted employees with question and concerns dealing with Xspec
- Completed daily assignments from supervisor
- Assisted supervisor/manager with training of Xspec
- Assisted many departments with entering of specs into Xspec
Quality Assurance Technician
Schwan’s Sales Enterprises, Inc
04.1996 - 10.2001
- Performed thorough inspections of incoming materials and outgoing products.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Routinely tested products to align temperature, specifications, and ingredient levels with best practices and quality standards.
- Inspected finished products for overall quality and adherence to finished specifications.
Education
BS - Business Administration
Metropolitan State University
Saint Paul, MN12.2013
Skills
- Quality Reviewing
- Production Process Advising
- Plant Operations
- Communication
- Problem Solving
- Adaptability
- Teamwork
- Self motivating
- Organization
- Active Listening
Certification
- ASQ - Certified Quality Auditor
- Preventative Controls Qualified Individual
- Hazard Analysis Critical Control Point
Hobbies
Gardening
Reading
Scout Leader
Camping
Timeline
Supplier Quality Specialist
Cygnus Home Service, LLC
02.2019 - Current
Supplier Quality Specialist
Schwan’s Shared Services, LLC
09.2004 - 02.2019
Quality Assurance Standards Assistant
Schwan’s Sales Enterprises, Inc
10.2001 - 09.2004
Quality Assurance Technician
Schwan’s Sales Enterprises, Inc
04.1996 - 10.2001
BS - Business Administration
Metropolitan State University
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