Victoria Howard

• Heavily involved within all aspects of the company as I am looked to for leadership and advice in many areas. Helping out where I am needed is something that I excel in.
• Applied coaching techniques and tools to support managers and team members in improving performance.
• I currently work with an array of physicians from different states and hospitals (meaning I know multiple different EMRs/learn them quickly). I am most proficient in Cerner.
• Specialized in obtaining physician workflow information as well as assuring the implementation process goes smoothly.
• My success with a particular client has led to exponential growth within my current company. At this time I am implementing within many areas of specialization. My main area of expertise at this time would be primary care, whether that be pediatrics, family medicine, geriatrics, etc.
• When I am not interacting with a provider, I can be found helping out within other departments such as the training of new scribes, quality coaching, or standing in as a team leader. At times I will even act a scribe in order to help the team out and assure that quality expectations are met during the implementations process.
• Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

• Accepted dictated notes and produced professional documents with outlined information.
• Reviewed records, paperwork and orders for errors and resolved issues with minimal direction.
• Documented complete information about examinations, treatment plans, lab results and other details directly into charts.
• Stayed on top of current patient loads to facilitate efficient and organized workflow.
• Selected appropriate ICD-10 and CPT codes for records.
• Submitted orders for additional tests and examinations.
• Developed advanced proficiency in Cerner records management software.
• Used headsets and transcribing software to take dictation of medical documents.
• Reviewed and edited transcribed reports and corrected material for spelling, grammar and clarity.
• Translated medical jargon and abbreviations into expanded forms to verify accuracy of patient and health care facility records.
• Completed transcription of gross and final diagnosis for medical reports.
• Referred to dictionaries, drug references and other medical resources to distinguish between homonyms and recognize inconsistencies and mistakes in medical terms.
• Multiple areas of specialization: Pediatrics, Family Medicine, Internal Medicine, Geriatrics, Cardiology, Electrophysiology, OB/GYN, Rheumatology, Pain Management. Upcoming specialties include urgent care and nursing.

Additional minor in biology.

• Honors Society
• Presidential Scholarship Recipient