Jane CountsVienola

Maintained cleanliness of assigned areas and resident rooms.

Drove children to and from school along with extra curriculum events

Clean area that I was assigned to

• Assisted guests with reservation modifications, resolving any issues promptly and professionally.
• Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
• Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
• Developed strong rapport with returning guests to foster loyalty and repeat business.
• Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.