Summary
Overview
Work History
Education
Skills
Coreareasofexpertise
Timeline
Generic

Jane Doe

Manomet,MA

Summary

As a multifaceted professional with 14+ years of expertise, I bring a holistic approach to driving business success and product innovation. My diverse skill set allows me to navigate complexities seamlessly, ensuring that projects are data-driven, user-centric, and strategically aligned with organizational goals.

Overview

16
16
years of professional experience

Work History

Data Analysis Manager

Cisco Systems
Fremont, California
09.2023 - Current
  • Led the post-sale experience for Collaboration Hardware as-a-Service(CHAAS) for customer and partner facing platforms , unifying teams with centralized processes and templates
  • Orchestrated stakeholder agreements on requirements and design, improving adoption through strong relationships, closing data gaps, and developing Epics and user stories for engineering Sprint plans.

Data Engineer

Cisco Systems
09.2021 - 09.2023
  • Lead Data Platform teams to implement data solutions, provide detailed requirements, defining business rules/processing logic, create business process flows, and highlighting potential risk.

Business/Data Analyst

Cisco Systems
04.2020 - 09.2021
  • Analyzed, defined, and documented use cases with quantitative data for feature prioritization
  • Identified issues and liaised between multiple cross-functional teams to resolve problems as needed.

Program Manager (Incident Management)

Cisco Systems
02.2019 - 03.2020
  • Led Customer Success Console (build on salesforce platform) Incident response team to prepare, investigate, and manage incidents, analyze data, and reach conclusions.

Lead Quality Analyst

Cisco Systems
05.2015 - 01.2019
  • Collaborate with project managers, developers, and stakeholders to align testing activities with project timelines and objectives
  • Served as the primary point of contact for quality assurance within the organization, facilitating communication between QA, development, and product teams.

Test Engineer

Cisco Systems
08.2010 - 04.2015
  • Built workload model for multiple Web and desktop applications along with API testing
  • Defined test scenarios by authoring test cases, analyzing data requirements, testing data mining, and identifying performance bottlenecks and reporting requirements.

Software Engineer

Infosys Technologies
07.2008 - 08.2010
  • Gathered and evaluated non-functional requirements for performance testing, and authored test cases, analyzing data requirements and testing data mining to ensure optimal outcomes.

Education

Skills

  • AWS
  • SQL
  • POSTMAN
  • Snowflake
  • GraphQL API Querying
  • REST API Querying
  • Confluence
  • ServiceNow ITSM
  • LucidChart
  • Miro
  • JIRA
  • Python
  • Excel
  • Salesforce
  • SharePoint
  • Quip
  • LoadRunner
  • Neoload
  • Appdynamics
  • Dynatrace
  • Jvisual VM
  • Jenkins
  • Soap UI
  • Oracle
  • Elastic Search

Coreareasofexpertise

  • Data Analysis/Gap Analysis
  • Requirement Analysis/Specification
  • End to End Testing
  • Business Process Management
  • Cross-Team Collaboration
  • Regression & Integration Testing
  • Data Modeling
  • Program & Project Management
  • Load, Functional & API Testing
  • Stakeholder Management
  • Communication & Presentation
  • Planning
  • Documentation
  • Risk, Incident & Support Management
  • Resource Efficiency

Timeline

Data Analysis Manager

Cisco Systems
09.2023 - Current

Data Engineer

Cisco Systems
09.2021 - 09.2023

Business/Data Analyst

Cisco Systems
04.2020 - 09.2021

Program Manager (Incident Management)

Cisco Systems
02.2019 - 03.2020

Lead Quality Analyst

Cisco Systems
05.2015 - 01.2019

Test Engineer

Cisco Systems
08.2010 - 04.2015

Software Engineer

Infosys Technologies
07.2008 - 08.2010

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Jane Doe