Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jane Ely

Pitman

Summary

Hardworking Deli Clerk with 4 years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Deli Clerk

Heritage's Dairy Stores
03.2025 - Current
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Customer Service Specialist

Cencora
06.2024 - 01.2025
  • Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
  • Managed high call volume while maintaining a courteous and professional demeanor.
  • Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
  • Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs.
  • Actively participated in team meetings and professional development workshops, continuously seeking opportunities to enhance skills and provide exceptional customer service.

Deli Clerk

Heritage's Dairy Stores
02.2023 - 06.2024
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Store Associate

Victoria's Secret & PINK
11.2022 - 01.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.

Cashier

Rite Aid
03.2022 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.

Education

GED -

Pitman High School
Pitman, NJ
06-2021

Skills

  • Customer service
  • Cleanliness and sanitation
  • Honesty and integrity
  • Strong work ethic
  • Safe food handling practices
  • Meat slicing expertise
  • Hospitality service expertise
  • Flexible schedule
  • Merchandising displays
  • POS system operation
  • Cash handling
  • Data entry

Timeline

Deli Clerk

Heritage's Dairy Stores
03.2025 - Current

Customer Service Specialist

Cencora
06.2024 - 01.2025

Deli Clerk

Heritage's Dairy Stores
02.2023 - 06.2024

Store Associate

Victoria's Secret & PINK
11.2022 - 01.2023

Cashier

Rite Aid
03.2022 - 08.2022

GED -

Pitman High School

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Jane Ely