Jane Fisiiahi
Pittsburg,CA
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Dedicated to providing exceptional, consistent service to customers.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
San Francisco, CA
02.2025 - Current
- Prepared espresso drinks and specialty beverages to quality standards and according to customers wants
- Supported upselling initiatives to enhance guest experience and revenue
- Delivered friendly, efficient customer service in an extremely fast-paced setting
- Worked collaboratively with team members during peak hours and supported onboarding and training of new team members
- Created a welcoming, inclusive environment for all guests & proactively resolved guest concerns to ensure satisfaction and loyalty
- Operated POS system and handled cash transactions
Cashier
Hurricane Harbor
Concord, California
07.2021 - 10.2022
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Family Caregiver
Voluntary Work
Pittsburg
11.2023 - 07.2024
- Provided a safe, nurturing environment for the children while parents were away.
- Administered basic first aid if necessary in case of minor injuries or illnesses.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Assessed individuals' needs, developed individualized care plans, and monitored their implementation.
Education
Associate of Science - Political Science
Los Medanos College
Pittsburg, CA06-2026
High School Diploma -
Pittsburg High School
Pittsburg, CA06-2022
Skills
- Multitasking and Organization
- Customer Engagement
- Heavy Lifting Capability
- Flexible Schedule
- Strong Communication Skills
- Positive Attitude and Energy
Timeline
Barista
Starbucks
02.2025 - Current
Family Caregiver
Voluntary Work
11.2023 - 07.2024
Cashier
Hurricane Harbor
07.2021 - 10.2022
Associate of Science - Political Science
Los Medanos College
High School Diploma -
Pittsburg High School