JANE FRANCO
Pomona,CA
Summary
Detail-oriented deli professional with a strong background in food service and preparation. Excels at delivering excellent customer service in fast-paced environments and recognized for exceptional handling of customer expectations and verbal communication skills. Highly knowledgeable in proper food handling and safety concerns, with a talent for relating well to team members and customers from diverse backgrounds. 1 1/2 years of experience in retail environments, bringing enthusiasm and expertise in customer service, food preparation, and catering. First-rate listening, problem-solving, and relationship-building skills make an asset to any team. Currently seeking a new opportunity to take on challenges in a multi-purpose clerk role.
Overview
6
6
years of professional experience
Work History
Seasonal Sales Associate
Harbor Freight Tools USA
Chino Hills, CA
07.2024 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Crew Member
McDonald’s
Pomona, CA
11.2023 - 07.2024
- I worked the front end of the restaurant cashiering and I also worked as the fryer, I would deliver food to the customers that we’re parked outside on the drive thru end as well as to the front on curbside
- I would also give out orders to customers by the counter and drive thru
Overnight Stocker
Walmart
Chino, CA
07.2024 - 03.2024
- Restocked the shelves of the store moved from department to department of the store providing adequate team work and effort in a timed manner
- Always finish stocking within or before the time that we are given
- Keep our areas clean and tidy before the store opens up
- Worked overtime to help Managers and supervisors with tasks that they have provided us with
- Made sure the merchandise was faced and looked neat for presentation and purchase of the customers
- Always worked in a new and different environment and held responsibility for the area we are assigned to
Overnight Stocker
Walmart
Chino, CA
05.2021 - 08.2022
- Restocked the shelves of the store moved from department to department of the store providing adequate team work and effort in a timed manner
- Always finish stocking within or before the time that we are given
- Keep our areas clean and tidy before the store opens up
- Worked overtime to help Managers and supervisors with tasks that they have provided us with
- Made sure the merchandise was faced and looked neat for presentation and purchase of the customers
- Always worked in a new and different environment and held responsibility for the area we are assigned to
Maintenance Worker
WinCo Foods
Pomona, CA
04.2020 - 04.2021
- Cleaned and restored building interiors damaged by fire, smoke or water
- Requisitioned supplies and equipment for cleaning and maintenance functions
- Placed trash, yard clippings and other types of debris in proper receptacles to keep grounds neat and manicured
- Carefully followed the deli's written and verbal instructions in regards to each day's duties and assignments
Cart Clerk
WinCo Foods
Pomona, CA
08.2019 - 04.2021
- Collect shopping carts for customers
- Kept parking lot nice and neat
- Pick up and take out trash
- Refilled store vending machines
Deli Clerk
WinCo Foods
Pomona, CA
06.2018 - 09.2019
- Prepared orders by slicing, weighing, packaging and pricing meats and cheeses
- Created aesthetically pleasing food arrangements for special orders and party trays
- Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests
- Completed orders of all sizes according to customer preferences
- Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury
- Protected food from spoilage by storing according to safety procedures
- Followed recipes and customer request details to prepare high-quality, delicious meals
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices
- Assessed customer needs, including food allergies and suggested additional menu items as appropriate
- Communicated effectively with deli counter customers to answer questions and make recommendations
- Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep
- Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability
Education
High School Diploma -
Diamond Ranch High School
Pomona, CA05.2018
Skills
General plumbing
Safety protocols
Cleaning and sanitizing
Organization
Customer Service
Relationship Development
Inventory management
First Aid/CPR
Communications
Process Improvement
Cash Handling
Excellent people skills
Problem-solving skills
Multi-tasking strength
Product and service sales
Merchandising understanding
Cash register operation
Professional demeanor
Contract preparation
Stocking and replenishing
Relationship building
Languages
French
Limited Working
Timeline
Seasonal Sales Associate
Harbor Freight Tools USA
07.2024 - 08.2024
Overnight Stocker
Walmart
07.2024 - 03.2024
Crew Member
McDonald’s
11.2023 - 07.2024
Overnight Stocker
Walmart
05.2021 - 08.2022
Maintenance Worker
WinCo Foods
04.2020 - 04.2021
Cart Clerk
WinCo Foods
08.2019 - 04.2021
Deli Clerk
WinCo Foods
06.2018 - 09.2019
High School Diploma -
Diamond Ranch High School