Jane Henry
Baltimore,MD
Summary
Courteous and professional Cafe Clerk experienced in preparing and delivering quality beverages and food for customers while maintaining clean and comfortable establishment. Provides safe and clean conditions and attractive product displays to uphold company standards.
Overview
5
5
years of professional experience
Work History
Cafe Attendant
Santa Fe Farmers Market Cafe
1607 Paseo De Peralta, Santa Fe, NM 87501
06.2022 - 08.2022
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Assisted customers with product selection by answering questions about food ingredients and nutritional value.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Trained new staff in bussing and cleaning procedures.
Restaurant Busser
Joseph's Culinary Pub
428 Agua Fria St, Santa Fe, NM 87501
04.2021 - 06.2021
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
- Answered inquiries skillfully and provided menu recommendations to suit customer preferences.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Provided respectful and courteous bussing services while operating within active dining rooms.
Desk Assistant
Maryland Institute College Of Art
1300 W Mt Royal Ave, Baltimore, MD 21217
01.2020 - 03.2020
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Developed and maintained filing systems to facilitate easy access to information.
Camp Counselor
DragonFly Art Studio
1513 3rd St, Santa Fe, NM 87505
07.2019 - 08.2019
- Assisted in preparing recreational materials and supplies for each activity.
- Monitored participation in recreational activities to provide assistance to participants.
- Worked with children of varying age, interest, skill, and developmental levels.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Assistant
Emily Henry Interiors
428 Sandoval St, Santa Fe, NM 87501
06.2017 - 07.2018
- Followed detailed directions from management to complete daily paperwork.
- Greeted guests in with friendliness and professionalism.
- Proofread and edited documents for accuracy and grammar.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Volunteered to help with special projects of varying degrees of complexity.
Education
BFA - Illustration and Art History
Maryland Institute College of Art, 1300 W Mt Royal Ave
Baltimore, MD05.2023
Skills
- Interpersonal Skills
- Organization
- Multitasking
- Guest Satisfaction
- Food Production Processes
- Food Service
- Beverage Preparation
- Cleaning and Sanitation
- Sales Expertise
Additional Information
- AWARDS , Future Voices of New Mexico Experimental Film 2015
Timeline
Cafe Attendant
Santa Fe Farmers Market Cafe
06.2022 - 08.2022
Restaurant Busser
Joseph's Culinary Pub
04.2021 - 06.2021
Desk Assistant
Maryland Institute College Of Art
01.2020 - 03.2020
Camp Counselor
DragonFly Art Studio
07.2019 - 08.2019
Assistant
Emily Henry Interiors
06.2017 - 07.2018
BFA - Illustration and Art History
Maryland Institute College of Art, 1300 W Mt Royal Ave