Jane Holderness
Sarasota,FL
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Cashier
Ollie's Bargin Outlet
Sarasota, Florida
04.2025 - Current
- Followed company security procedures for handling large sums of money.
- Conducted price checks for special orders or discounts as customers requested.
- Resolved customer complaints professionally according to company policy.
- Operated cash register or POS system to receive cash, checks, and credit card payments.
- Accepted cash and credit card payments, issued receipts, and provided change.
- Worked closely with front-end staff to assist customers.
- Helped with purchases and signed customers up for the rewards program.
Cashier
Walmart
Sarasota, FL
12.2019 - 11.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Adhered to social distancing protocols and wore mask or face shield.
Dishwasher
Boston Market
Tucson, AZ
01.2018 - 10.2019
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Assisted in preparing salads and desserts when requested by chefs or supervisors.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Informed supervisors immediately if any machine malfunctions were observed during operation.
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
Skills
- ID Verification
- Drawer Balancing
- POS Systems
- Cash Register Operation
- Returns Processing
- Customer Service
Timeline
Cashier
Ollie's Bargin Outlet
04.2025 - Current
Cashier
Walmart
12.2019 - 11.2023
Dishwasher
Boston Market
01.2018 - 10.2019
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