Jane Hosten

• Coordinate administrative operations for two nationally recognized fellowship programs, supporting multidisciplinary teams of physicians, fellows, and leadership

• Coordinate fellowship program operations within an academic medical environment affiliated with Wake Forest School of Medicine, supporting graduate medical education initiatives

• Manage full lifecycle of fellowship programs including recruitment, onboarding, scheduling, and accreditation compliance

• Successfully onboarded and offboarded 11 fellows (8 bariatric surgery, 3 obesity medicine), ensuring seamless program transitions and adherence to institutional requirements

Led inaugural coordination of Obesity Medicine Fellowship, enhancing program structure and facilitating its growth.

• Played a key role in securing grant funding to support fellowship operations and program sustainability

• Contributed to the expansion of a nationally recognized bariatric surgery fellowship program from 2 to 3 fellows

• Supported successful multi-year accreditation outcomes through coordination of documentation, reporting, and compliance processes

• Coordinate recruitment cycles with over 100 applicants annually, including candidate screening, scheduling, and interview logistics

• Lead planning and execution of virtual interview programs (Feb–Apr), ensuring seamless coordination across candidates, faculty, and leadership

• Coordinate clinical shadowing and elective experiences for resident physicians, including bariatric surgery, weight management, and dietitian rotations

• Ensure completion of required documentation and compliance requirements prior to trainee participation

• Serve as liaison between residents, physicians, and program coordinators to ensure effective communication and scheduling

• Provide ongoing support to fellows by coordinating access to wellness initiatives, professional development opportunities, and academic resources

• Manage communication of scholarly allowances, professional development funding, and post-fellowship career opportunities

• Plan and execute annual fellowship graduation and recognition events, including budgeting, logistics, and administrative coordination

• Secure and manage annual program funding to support fellow education, recognition initiatives, and overall program sustainability

• Maintain program documentation, reports, and accreditation materials in alignment with regulatory and institutional standards

• Recognized with the 2025 Academic Administrative Support Award for excellence in program coordination and operational support

• Provided administrative and operational support for a hospitalist department serving 60+ physicians and advanced practice providers across multiple hospital locations

• Managed daily processing and coordination of death certificates, collaborating with physicians, funeral homes, and families to ensure timely completion and compliance with legal requirements

• Acted as liaison between hospital staff, funeral homes, and grieving families, facilitating communication and resolving time-sensitive issues related to documentation

• Coordinated physician onboarding processes, including requisitions, scheduling, and administrative documentation for new providers

• Scheduled and coordinated interviews for physician candidates and supported recruitment processes for departmental staffing needs

• Assisted in coordinating resident rotations and scheduling within the hospitalist department to support graduate medical education activities

• Managed Continuing Medical Education (CME) reimbursement processes for 60+ physicians and nurse practitioners, ensuring compliance with organizational policies

• Coordinated distribution of home health orders across multiple hospital locations, including Richland, Baptist, Parkridge, and Toumey, ensuring timely delivery and follow-up

• Traveled weekly to Toumey Hospital to provide on-site administrative support and serve as departmental liaison for off-site physicians and staff

• Supported department leadership, including the Chief of Hospital Medicine, in addressing patient and provider concerns, complaints, and operational issues

• Maintained confidential physician and patient information in compliance with HIPAA and organizational policies

• Managed high volumes of complex administrative tasks and time-sensitive requests in a fast-paced, multi-site healthcare environment

• Provided essential frontline operational support during the COVID-19 pandemic, maintaining patient access to care and clinic operations during staffing shortages and service disruptions

• Coordinated patient scheduling, insurance verification, and intake processes while maintaining efficiency and accuracy in a high-demand clinical environment

• Managed administrative and operational support functions for a high-volume orthopedic rehabilitation clinic in a fast-paced outpatient setting

• Oversaw end-of-day billing processes, including accurate entry of charges by CPT code, ensuring compliance and timely financial processing

• Managed billing work queues, including daily follow-up on denied claims, rejected charges, and discrepancies to support revenue cycle efficiency

• Assisted patients with enrollment in financial assistance programs and addressed billing inquiries to ensure understanding of payment options and available resources

• Monitored therapist documentation compliance, ensuring timely completion of clinical notes by end-of-day and adherence to documentation standards

• Prepared and distributed patient progress reports to referring physicians to support continuity of care and clinical communication

• Maintained accurate and confidential patient records in compliance with HIPAA and organizational policies

• Cross-trained and floated to multiple clinic locations to provide administrative support following COVID-related staffing shortages

• Supported clinic operations and team performance during periods of workforce reduction, contributing to workflow continuity and service delivery

• Assisted with onboarding and development support for team members, contributing to a collaborative and efficient clinic environment