Jane Houchin
Colorado Springs,Colorado
Summary
Motivated student working toward a Bachelors in History & Environmental Science. Possess experience in customer service and strong organizational skills. Works well within fast-paced, collaborative settings.
Overview
4
4
years of professional experience
Work History
Server
Old Spaghetti Factory
08.2023 - Current
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
Server
Olive Garden
06.2022 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Head Hostess
P.F.Changs
08.2020 - 06.2022
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
Cashier
Happy Yappy
10.2019 - 02.2020
- Managed time efficiently in order to complete all tasks within deadlines.
- Operated cash register to record transactions accurately and efficiently.
Education
Bachelor of Arts - History & Geography
University of Colorado At Colorado Springs
Colorado Springs, CO12.2025
Associate of Arts - History
Pikes Peak Community College
Colorado Springs, CO05.2023
Skills
- Document Typing and Formatting
- Proficient in Microsoft 365
- Guest Engagement
- Transactions and Cash Handling
- Written and oral communication
- Teamwork and Collaboration
- Proficient in Google Drive
Hobbies
Reading, Writing, Painting, and volunteering with my local Navigators Chapter.
Timeline
Server
Old Spaghetti Factory
08.2023 - Current
Server
Olive Garden
06.2022 - 08.2023
Head Hostess
P.F.Changs
08.2020 - 06.2022
Cashier
Happy Yappy
10.2019 - 02.2020
Bachelor of Arts - History & Geography
University of Colorado At Colorado Springs
Associate of Arts - History
Pikes Peak Community College