Jane Lowe
Knoxville,USA
Summary
Experienced Restaurant and Catering Manager with over 3 decades of demonstrated success in managing daily operations and leading a team of 50 employees. Dedicated to enhancing customer satisfaction and driving revenue growth. Experienced Restaurant/Catering Manager with expertise in inventory management, cost reduction strategies, catering strategy development, menu planning, and event management. Seeking a position as a Restaurant/Catering Manager to utilize my skills and passion for the industry.
Overview
33
33
years of professional experience
Work History
Catering Manager
Naples Italian Restaurant
Knoxville, USA
10.1986 - 04.2019
- Managed daily restaurant operations, leading a team of 50 staff members to deliver exceptional service and maximize customer satisfaction
- Demonstrated strong leadership and superior communication skills to establish and maintain strong customer relationships
- Fostered a collaborative work environment and achieved a high employee retention rate
- Handled payroll, inventory management, staff hiring, and staff training
- Spearheaded the development of a new catering division, implementing a successful strategy that resulted in a significant increase in off-site event sales and restaurant exposure
- Established partnerships with local businesses, effectively marketed our services, and negotiated contracts with clients and suppliers
Education
Bachelor of Arts - Health and Human Services
University of Tennessee
Knoxville, USA12.1984
Skills
- Cost Reduction Strategies
- Catering Strategy Development
- Event Management
- Menu Planning and Development
- Leadership
- Team Management
- Customer Focus
- Problem-Solving
- Adaptability
Accomplishments
- Awarded Metropulse Bartender of the Year in 2003
- Achieved runner-up for Metropulse Bartender of the Year in 2001 and 2002
- Contributed to Metropulse Best Italian Restaurant from 2000 to 2019
Timeline
Catering Manager
Naples Italian Restaurant
10.1986 - 04.2019
Bachelor of Arts - Health and Human Services
University of Tennessee