Jane McCaughey
Surprise,AZ
Summary
Results-driven professional skilled in streamlining loan administration and enhancing operational workflows. Known for strong teamwork and time management abilities, committed to driving efficiency and improving loan approval processes.
Overview
23
23
years of professional experience
Work History
Commercial Real Estate Loan Administration Manager
Chase
Phoenix, AZ
07.2000 - 07.2021
- Managed loan processing workflows to ensure compliance with regulatory standards.
- Developed and implemented strategies to enhance loan administration efficiency.
- Mentored team members on best practices in loan documentation and risk assessment.
- Analyzed operational metrics to identify areas for process improvement and cost reduction.
- Collaborated with cross-functional teams to streamline loan approval processes.
- Led initiatives that improved customer satisfaction rates through effective communication strategies.
- Evaluated and updated policies to align with changing market conditions and regulatory requirements.
- Streamlined loan administration processes by implementing more efficient systems and protocols.
- Collaborated closely with other departments such as Legal, Compliance, and Risk Management teams, ensuring consistent implementation of best practices across all aspects of the company''s operations related to loans.
- Developed strong working relationships with lending partners to ensure seamless collaboration during the approval process.
Documentation & Closing Closer
Chase Bank
Phoenix, AZ
07.1998 - 07.2000
- Facilitated collaboration between lending teams and legal counsel to ensure compliance with closing and funding requirements for construction loans.
- Coordinated with legal teams to ensure timely resolution of complex closing issues.
- Executed risk assessment protocols during the closing process to mitigate potential financial losses.
- Managed pipeline of proposed and approved loans, ensuring timely follow-ups for successful closings.
Education
Bachelor of Science - Social Rehabilitation And Related Services
Eastern Montana College
Billings, MTSkills
- Problem resolution
- Operational efficiency
- Documentation review
- Loan modifications
- Portfolio management
- Loan documentation
- Banking operations
- Teamwork and collaboration
- Time management
Timeline
Commercial Real Estate Loan Administration Manager
Chase
07.2000 - 07.2021
Documentation & Closing Closer
Chase Bank
07.1998 - 07.2000
Bachelor of Science - Social Rehabilitation And Related Services
Eastern Montana College