Jane Kathleen Van Dyke
Sebastian
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software and customer service. Skilled with dedication to efficiency and accuracy.
Reliable offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in areas and flexible with changing business needs. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
13
13
years of professional experience
Work History
Retail Sales Associate
GP Mobile
Sebastian
10.2024 - 07.2025
- Assisted customers with product selection and inquiries.
- Maintained inventory levels and organized merchandise displays.
- Processed sales transactions accurately using point-of-sale systems.
Mortgage Loan Processor Assistant
United Wholesale Mortgage
Pontiac
05.2023 - 09.2024
- Assisted Loan Processor in gathering and organizing loan documentation.
- Processed incoming mail including payments, documents, requests.
- Researched discrepancies on loan files and provided solutions as needed.
- Prepared loan documents for closing with third-party vendors.
- Provided assistance with document preparation for underwriting process.
- Updated customer information into system databases accurately and timely.
- Followed up on missing or incomplete documents required to close the loan file.
- Conducted quality control review of completed files prior to submission to Underwriters.
- Answered questions regarding loan application processing procedures.
- Maintained complete confidentiality of submitted information according to release guidelines.
Cashier
Meijer
White Lake, MI
06.2022 - 04.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Sing Teacher
School Rolland Jacob
Parnaíba Piauí Brazil
10.2016 - 06.2017
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
Family Food Business
Family Self-sufficiency
Parnaíba Piauí Brazil
01.2013 - 11.2015
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Oversaw office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Oversaw and improved deliveries through proactive coordination of daily operations.
Education
High School -
Euclides De Miranda
Parnaíba Piauí Brazil 12.2016
Skills
- Willing to Learn
- Record Sorting and Filing
- Team Meetings
- Safe Food Handling
- Effective communication abilities
- Collaboration and Teamwork
- Customer service
Languages
- English
- Portuguese
- Spanish
- French
- Italian
Timeline
Retail Sales Associate
GP Mobile
10.2024 - 07.2025
Mortgage Loan Processor Assistant
United Wholesale Mortgage
05.2023 - 09.2024
Cashier
Meijer
06.2022 - 04.2023
Sing Teacher
School Rolland Jacob
10.2016 - 06.2017
Family Food Business
Family Self-sufficiency
01.2013 - 11.2015
High School -
Euclides De Miranda